Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Nationwide has always come through in a prompt professional way!
I have been very pleased with the service since the first time we had to make a claim. Highly recommend!
Insurer: Nationwide
By: Robert
Always offer prompt service
Nationwide is a great company. Nationwide far exceeds the coverage and service to the previous company we used to insure our dog.
Insurer: Nationwide
By: Rich
We will always be loyal Healthy Paws Customers
My girlfriend has had Healthy Paws for her first dog since she first adopted him, and so when we adopted another dog together, we knew that the second dog was going to get the same. For everything from torn paw pads (first dog), to IBS (first dog) and a hernia (second dog), Healthy Paws has been wonderful in value and in peace of mind, and service has been friendly and exceptional. We have had no issues whatsoever with any reimbursement, which has been very punctual, and the phone app works great and is easy to use. 8 / 8 paws up from all of the animals in our house.
Insurer: Healthy Paws
By: James
Very prompt and efficient processing our claim.
Our claim was processed speedily and efficiently. Highly recommend this product.
Insurer: Nationwide
By: Joe
Always amazing
Our experience since getting this insurance for our pup has been incredible! Always quick with the claims and always reachable!
Insurer: Nationwide
By: Arianna
Nationwide Pet Insurance is Excellent.
We have had Nationwide Pet Insurance for three years and the coverage is exactly as described. We have never had a question with a claim. Reimbursements are very efficient and we have never had a problem.
Insurer: Nationwide
By: Barry
Very Good Service...Fast!!
Excellent....prompt... fair.
Insurer: Nationwide
By: David
Great service ...thank you
Great service
Insurer: Nationwide
By: Nela
Worth it
Nationwide has been a reliable help when our kitties have had emergencies. We can't imagine putting a dollar amount on what we'd be willing to spend on care and having insurance gives us ease of mine knowing that we can keep our cats healthy no matter what happens.
Insurer: Nationwide
By: Miranda
Very satisfied.
Very satisfied with Nationwide and their professionalism, helpfulness and claim processing.
Insurer: Nationwide
By: William