Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


December 02, 2019

The customer service wasn't that helpful with informations not much info given.

The customer service wasn't that helpful with informations, not much info given.

Insurer: Trupanion Canada

By: Faizha

Useful
December 02, 2019

Because I've been extremely pleased with your company and how you have helped to take care of our animals.

Because I've been extremely pleased with your company and how you have helped to take care of our animals.

Insurer: Trupanion Canada

By: Joal

Useful
December 02, 2019

The coverage is great and the customer service is excellent

The coverage is great and the customer service is excellent

Insurer: Trupanion Canada

By: Virginia

Useful
December 02, 2019

All questions were answered.

All questions were answered. He was very informative.

Insurer: Trupanion Canada

By: Gerry

Useful
December 02, 2019

Best Pet Care Insurance Company by far!!

Claims are handled in a quick amount if time. The reimbursement is deposited into your account just as rapidly. Very satisfied with Trupanion in every manner of how they deal with all aspects of our pet's health.

Insurer: Trupanion Canada

By: Leberta

Useful
December 02, 2019

Dustin was thorough and helpful.

Dustin was thorough and helpful.

Insurer: Trupanion Canada

By: Maria

Useful
December 02, 2019

Excellent service

Excellent service and turnaround time, as always!

Insurer: Trupanion Canada

By: Stacey

Useful
December 02, 2019

Friendly customer service.

Friendly customer service.

Insurer: Trupanion Canada

By: Marianne

Useful
December 02, 2019

Friendly helpful easy to talk to you

Friendly, helpful, easy to talk to you

Insurer: Trupanion Canada

By: Lori

Useful
December 02, 2019

Great service

Great service

Insurer: Trupanion Canada

By: Jimmy

Useful

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