Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
74,890 total
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Great response to my questions
Great response to my questions
Insurer: Trupanion
By: Edward
Trupanion was easy to set up.
Trupanion was easy to set up. When I called for assistance the service was quick and very professional.
Insurer: Trupanion Canada
By: Dino
Very friendly and helpful
Very friendly and helpful
Insurer: Trupanion Canada
By: Sara
Very pleasant and helpful.
Very pleasant and helpful.
Insurer: Trupanion
By: Elvera
Very pleasant customer service rep who followed up on answering my questions with a email like he said he would.
Very pleasant customer service rep who followed up on answering my questions with a email like he said he would.
Insurer: Trupanion
By: Kate
I got immediate response from the lady I talked to snd my issue was resolved in minutes!
I got immediate response from the lady I talked to snd my issue was resolved in minutes!
Insurer: Trupanion
By: Gloria
Trupanion Delivers!
Always very responsive. Claims reimbursement is quick and easy. Love this company.
Insurer: Trupanion
By: Stacey