Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

74,890 total


January 09, 2020

Great response to my questions

Great response to my questions

Insurer: Trupanion

By: Edward

Useful
January 09, 2020

Trupanion was easy to set up.

Trupanion was easy to set up. When I called for assistance the service was quick and very professional.

Insurer: Trupanion Canada

By: Dino

Useful
January 09, 2020

Very friendly and helpful

Very friendly and helpful

Insurer: Trupanion Canada

By: Sara

Useful
January 09, 2020

Great service.

Great service.

Insurer: Trupanion

By: Bill

Useful
January 09, 2020

Very pleasant and helpful.

Very pleasant and helpful.

Insurer: Trupanion

By: Elvera

Useful
January 09, 2020

Very pleasant customer service rep who followed up on answering my questions with a email like he said he would.

Very pleasant customer service rep who followed up on answering my questions with a email like he said he would.

Insurer: Trupanion

By: Kate

Useful
January 09, 2020

I got immediate response from the lady I talked to snd my issue was resolved in minutes!

I got immediate response from the lady I talked to snd my issue was resolved in minutes!

Insurer: Trupanion

By: Gloria

Useful
January 09, 2020

Trupanion Delivers!

Always very responsive. Claims reimbursement is quick and easy. Love this company.

Insurer: Trupanion

By: Stacey

Useful
January 09, 2020

Trupanion is very professional and easy to deal with.

Trupanion is very professional and easy to deal with.

Insurer: Trupanion

By: Lila

Useful
January 09, 2020

Trupanion Rocks

The whole claims experience is nothing short of amazing. Trupanion rocks it every time. Thank you.

Insurer: Trupanion

By: Laurie

Useful

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