Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
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FANTASTIC
Nationwide is the best thing that has ever happened to me and my pets. They are so helpful and so quick with responses and answers. My dog hasn't had the easiest life but Nationwide has done nothing but make it easier to get my baby the help he needs. I am very blessed to have found an amazing company that truly loves our pets!
Insurer: Nationwide
By: Jordan
They make is easy !
I am so grateful for the team at Healthy Paws, they make the process so easy compared to my previous dog insurance plan. Just a snap of the receipt in their easy to use app and your claim is paid! Thank you for making this process so easy!!
Insurer: Healthy Paws
By: Christopher
Nationwide is great insurance for our fur babies
Nationwide customer service has been awesome for our 2 current babies as well as a dog we had to put down last year. They are very quick processing our claims and sending payment, both of which things are much appreciated!
Insurer: Nationwide
By: Michele
VERY QUICK AND EASY TO UNDERSTAND.
VERY QUICK AND EASY TO UNDERSTAND.
Insurer: Trupanion
By: Darin
Excellent service for processing claims and in providing assistance.
Excellent service for processing claims and in providing assistance.
Insurer: Trupanion Canada
By: Susan
great product and very helpful staff
great product and very helpful staff
Insurer: Trupanion Canada
By: James
Friendly quick resonse
Friendly quick resonse
Insurer: Trupanion Canada
By: Susan
Trupanion gives me piece of mind when it comes to Margo (and previously my dog McLovin) Their customer service is amazing they are prompt with replies and seem to care about my dog even though they have never met.
Trupanion gives me piece of mind when it comes to Margo (and previously, my dog McLovin) Their customer service is amazing, they are prompt with replies and seem to care about my dog even though they have never met. This company has heart!
Insurer: Trupanion Canada
By:
Kat was lovely - she was enthusiastic and helpful
Kat was lovely - she was enthusiastic and helpful
Insurer: Trupanion Canada
By: Lori