Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,105 total


June 10, 2020

excellent service

Always very helpful with questions and claims are processed very quickly :-)

Insurer: Nationwide

By: Laura

Useful
June 10, 2020

Nationwide has been excellent !

Excellent company to work with. Simple to file a claim

Insurer: Nationwide

By: Karen

Useful
June 10, 2020

Best Pet Insurance!

I have had Nationwide Insurance for 15+ years and have enjoyed the ease of filing claims and the speed in which they’ve been processed! Such peace of mind!

Insurer: Nationwide

By: Elissa

Useful
June 10, 2020

Nationwide makes Insurance Claims super easy to file!

Filing claims with Nationwide has been a super easy process. Claims are handled with incredible speed. Very happy customer.

Insurer: Nationwide

By: Alba

Useful
June 10, 2020

Nationwide os a very wll run insurance company

I have not had any problems dealing with Nationwide.

Insurer: Nationwide

By: Larry

Useful
June 10, 2020

Best Investment Ever

I have been extremely pleased with the coverage and care both my dogs receive. Filing a claim is easy and the response is almost immediate. It is one of the best investments of money I've ever made.

Insurer: Nationwide

By: Timothy

Useful
June 10, 2020

Glad I sign up for my dog insurance

They are great! Easy to claim and are fast. Great work.

Insurer: Nationwide

By: Lynne

Useful
June 10, 2020

NationWide Pet Insurance is the best and you ROCK.

NationWide is doing great to help pet parents by ensuring our claims are processed in an expedient manner. This helps a lot to reduce the stress and anxiety while coping with the pet's illness or injury

Insurer: Nationwide

By: Manorama

Useful
June 10, 2020

So glad we enrolled out beloved Picasso with Nationwide pet insurance

Nationwide has been very helpful in reimbursing us the most of the medical expenses incurred when our pet dog Picasso became ill. He is doing well and recovering nicely from the last two medical events. We really appreciate the follow-up as well!

Insurer: Nationwide

By: Joseph

Useful
June 10, 2020

Easy Pet Insurance company to deal with.

The Vet call service (855-331-2833) has been very helpful in answering any concerns I had with my dog.

Insurer: Nationwide

By: Vito

Useful

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