Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 17, 2022

Signing up experience

Didn't answer some questions I would have had

Insurer: Trupanion Canada

By:

Useful
Verified April 17, 2022

Excellent service!

Excellent service with Kenny.

Insurer: Trupanion Canada

By:

Useful
Verified April 17, 2022

Jordan S

Have already recommended you to several family and friends. A great, clear, empathetic and easy service experience.

Insurer: Trupanion Canada

By:

Useful
Verified April 17, 2022

Trupanion is great

No complaints. Hassle free.

Insurer: Trupanion Canada

By:

Useful
Verified April 17, 2022

Trupanion truly impressed me with their claims process.

Trupanion truly impressed me with their claims process. It was extremely easy to file the claim and Trupanion processed it very quickly. Unfortunately my baby passed but Trupanion immediately canceled the policy without me having to do anything of which I greatly appreciated.

Insurer: Trupanion Canada

By:

Useful
Verified April 17, 2022

Ease in signing up

All went smoothly. Agent couldn’t have been more helpful

Insurer: Trupanion

By:

Useful
Verified April 17, 2022

Excelente

El agente fue super amable mucha paciencia y profecionalismo muchas gracias

Insurer: Trupanion

By:

Useful
Verified April 17, 2022

I always get quick and fair settlements and courteous service.

I always get quick and fair settlements and courteous service. Thank you

Insurer: Trupanion

By:

Useful
Verified April 17, 2022

Wouldn't be without my Trupanion

I recommend Trupanion to all pet owners.

Insurer: Trupanion

By:

Useful
Verified April 17, 2022

Great company to deal with

Quick turnaround

Insurer: Trupanion

By:

Useful

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