Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Signing up experience
Didn't answer some questions I would have had
Insurer: Trupanion Canada
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Excellent service!
Excellent service with Kenny.
Insurer: Trupanion Canada
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Jordan S
Have already recommended you to several family and friends. A great, clear, empathetic and easy service experience.
Insurer: Trupanion Canada
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Trupanion is great
No complaints. Hassle free.
Insurer: Trupanion Canada
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Trupanion truly impressed me with their claims process.
Trupanion truly impressed me with their claims process. It was extremely easy to file the claim and Trupanion processed it very quickly. Unfortunately my baby passed but Trupanion immediately canceled the policy without me having to do anything of which I greatly appreciated.
Insurer: Trupanion Canada
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Ease in signing up
All went smoothly. Agent couldn’t have been more helpful
Insurer: Trupanion
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Excelente
El agente fue super amable mucha paciencia y profecionalismo muchas gracias
Insurer: Trupanion
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I always get quick and fair settlements and courteous service.
I always get quick and fair settlements and courteous service. Thank you
Insurer: Trupanion
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