Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Straight forward & easy
Always straight forward and easy
Insurer: Trupanion Canada
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I like that Trupanion covers conditions for life rather than yearly deductibles.
I like that Trupanion covers conditions for life rather than yearly deductibles. Just wish they covered more than what they do. Thankfully, they have very helpful agents you can chat with online & explain everything to you.
Insurer: Trupanion Canada
By:
Awesome Pet Insurance
Professional and efficient
Insurer: Trupanion Canada
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Highly recommend Trupanion!
Reina has had a few issues over the years (2 cruciate ligament surgeries w/therapies, neck and/or back injury) most recently an issue with liver and kidney. Trupanion has always been fair with reimbursements and are still covering her occasional therapies for pain from previous injuries. Highly recommend!!
Insurer: Trupanion Canada
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Exceptional Customer Service
The representative Carole delivered exceptional customer service.
Insurer: Trupanion Canada
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Fast, efficient and helpful
Trupanion have been nothing but outstanding with the help and support they have given us with our particularly poorly pupper Noodles - not sure how we would've got through the difficult moments we have faced without them.
Insurer: Trupanion Canada
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Very knowledgeable
Very knowledgeable
Insurer: Trupanion Canada
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Always a pleasure to deal with anyone from Trupanion.
Always a pleasure to deal with anyone from Trupanion.
Insurer: Trupanion
By: