Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Professional as always
I had an emergency with my dog and in true Trupanion form everything was handled quickly and professional.
Insurer: Trupanion
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Outstanding service from Trupanion
All interactions are kind, quick and professional. My claims have always been clearly explained and I have always been satisfied with those explanations. I have already recommended Trupanion to my friends.
Insurer: Trupanion Canada
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Amazing customer service!
Amazing customer service!!
Insurer: Trupanion Canada
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Awesome insurance good service
Awesome insurance good service
Insurer: Trupanion Canada
By:
Because the service has been the best.
Because the service has been the best..we need the best for our pets if they are in need of medical assistance. Sometimes we are put in financial difficulties & that’s when Trupanion is the best assistance.
Insurer: Trupanion Canada
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Good service informed me well
Good service, informed me well
Insurer: Trupanion Canada
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Great customer service easy to deal with - easy navigational site.
Great customer service, easy to deal with - easy navigational site.
Insurer: Trupanion Canada
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Fully satisfied
Great service , very prompt and professional
Insurer: Trupanion Canada
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Immediate human assistance at obscure time of day and didn’t have to answer a bunch of questions to see who I was - they just knew based on phone number.
Immediate human assistance at obscure time of day and didn’t have to answer a bunch of questions to see who I was - they just knew based on phone number.
Insurer: Trupanion Canada
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Our dog is sick and it is very stressful.
Our dog is sick and it is very stressful. Claims and dealing with Trupanion is stress free.
Insurer: Trupanion Canada
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