Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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I had no problems.
I had no problems. She was very accommodating.
Insurer: Trupanion
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Always super happy with the service provided!
Always super happy with the service provided!
Insurer: Trupanion Canada
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Because I have always been happy with your service for years now.
Because I have always been happy with your service for years now. I could not get the form up on my computer for pre-approval for Shatzi's cysts. Sandy
Insurer: Trupanion Canada
By:
Because the representative was friendly informed and quick in assisting me.
Because the representative was friendly, informed and quick in assisting me.
Insurer: Trupanion Canada
By:
Would recommend
Easy to find a plan that works for you and the staff especially Montana we’re super helpful
Insurer: Trupanion Canada
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Easy to talk to
Easy to talk to
Insurer: Trupanion Canada
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The professional and friendly manner of Devon
The professional and friendly manner of Devon
Insurer: Trupanion Canada
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A good experience
The service person I talked with about the pet insurance for our new puppy was extremely helpful and informative. She answered all my questions and was professional and courteous.
Insurer: Trupanion Canada
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Lily Doodle
The service person walked me through the process. When there was a glitch he handled it on his end.
Insurer: Trupanion Canada
By:
Trupanion... My New Best Friend!
Trupanion has been simply amazing with the claims I've submitted. The submission process is super easy and I've been reimbursed within 2-3 business days right into my account. I will never be without Trupanion for my pets, ever again!!
Insurer: Trupanion Canada
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