Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Healthy Paws is the BEST
We are so grateful to Healthy Paws for being so reliable. Deciding which pet insurance to get can be challenging, so we read all different blog posts and reviews from other pet parents. Based on everything we read, we saw that everyone seems to love Healthy Paws. We are so glad we found them! Our golden is 10 months old and unfortunately we have had a lot of health scares with her in the short time we have had her. Luckily, we have this amazing pet insurance that is so reliable, we have our reimbursements in our account within a week of submitting the claims. It is so comforting to not have to worry about the high vet bills and can just focus on getting our girl the care she needs. I would highly recommend Healthy Paws to any pet parent!
Insurer: Healthy Paws
By: Marissa
Because of excellent customer service
Because of excellent customer service
Insurer: Trupanion Canada
By: Ken
excellent service
excellent service
Insurer: Trupanion Canada
By: Paula
Iâve always had great experiences!
Always extremely friendly and helpful staff!
Insurer: Trupanion
By: Ximena
Always so willing to help and concerned about Murphy.
Always so willing to help and concerned about Murphy.
Insurer: Trupanion
By: Peggy
Customer service always great professional and patient understanding and knowledgeable.
Customer service always great, professional and patient, understanding, and knowledgeable..
Insurer: Trupanion
By: Providencia
Everyone is knowlegeable and kind
Everyone is knowlegeable and kind
Insurer: Trupanion
By: Lorraine
Great coverage decent price & customer service is awesome
Great coverage, decent price & customer service is awesome
Insurer: Trupanion
By: Randy
I've been with Trupanion for over 12 years and have never experienced any problems with the claims department.
I've been with Trupanion for over 12 years and have never experienced any problems with the claims department. I file a claim and they take it from there. I wish medicare and other insurance companies worked half as good.
Insurer: Trupanion
By: Dale