Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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New to Healthy Paws
I recently switch pet insurance providers to Healthy Paws. I never had to make a claim previously, but my dog recently needed a major surgery. The representatives were great in walking me through the process and ensuring timely processing of my claim. I highly recommend Healthy Paws and will be using them moving forward for any pets I welcome to my family.
Insurer: Healthy Paws
By: Beth
Easy to use
Maybelle was hurt and it was so easy to file and claim , customer service agent was wonderful
Insurer: Lemonade
By: Kecia
Affordable and customer service is amazing.
Affordable and customer service is amazing.
Insurer: Trupanion Canada
By:
Happy dog owner
Easy to navigate
Insurer: Trupanion Canada
By:
I was happy with the care and compassion the staff showed.
I was happy with the care and compassion the staff showed.
Insurer: Trupanion Canada
By:
Outstanding Customer Service
Melissa, the lady who sold me my coverage was outstanding. Friendly, informative and endearing!
Insurer: Trupanion Canada
By:
Best service ever
The professional manner in which I was treated and the way tat the information was conveyed to me with no hassle
Insurer: Trupanion Canada
By:
Took my little fur ball Mr Murphy into the vet and Trupanion looked after my bill.
Took my little fur ball Mr Murphy into the vet and Trupanion looked after my bill. Thank you to Tri Lake Vet and Trupanion for a less stressful visit to the vet.
Insurer: Trupanion Canada
By:
Trupanion have been absolutely awesome to deal with!
Trupanion have been absolutely awesome to deal with! I tell people we have insurance on Maggie, sure happy we have it! Thank you!
Insurer: Trupanion Canada
By:
Trupanion is very quick to settle all claims and answers questions.
Trupanion is very quick to settle all claims and answers questions. They care about their human and pet clients.
Insurer: Trupanion Canada
By: