Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,238 total


Verified May 06, 2022

Excellent Product!

Easy customer support, straight forward website, good plan

Insurer: Trupanion Canada

By: Caelia

Useful
Verified May 06, 2022

Great service.

Great service.

Insurer: Trupanion Canada

By: Wendy

Useful
Verified May 06, 2022

Love our coverage with trupanion !

Great to know my little one is covered by trupanion. Works well with my vet office and makes each transaction easy

Insurer: Trupanion Canada

By: Patty

Useful
Verified May 06, 2022

Overall I have been very happy with Trupanion and the service you provide.

Overall, I have been very happy with Trupanion and the service you provide.

Insurer: Trupanion Canada

By: Diane

Useful
Verified May 06, 2022

Was able to get my address changed because it wouldn’t all me to save it when I tried to do it online.

Was able to get my address changed because it wouldn’t all me to save it when I tried to do it online.

Insurer: Trupanion Canada

By: Laurie

Useful
Verified May 06, 2022

You have always given good service

You have always given good service

Insurer: Trupanion Canada

By: Dianne

Useful
Verified May 06, 2022

So glad we got Trupanion!

Always efficient and quick. Fast response to emailed questions.

Insurer: Trupanion

By: Agnes

Useful
Verified May 06, 2022

Because my question was answered efficiently and thoroughly

Because my question was answered efficiently and thoroughly

Insurer: Trupanion

By: Shari

Useful
Verified May 06, 2022

Great support

Great support

Insurer: Trupanion

By: Audrey

Useful
Verified May 06, 2022

I couldn’t be happier with the staff and the concern I got when my dog had cancer surgery 6 months ago and again when I needed to put her to sleep yesterday.

I couldn’t be happier with the staff and the concern I got when my dog had cancer surgery 6 months ago and again when I needed to put her to sleep yesterday. You guys are wonderful!

Insurer: Trupanion

By: Nancy

Useful

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