Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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Thanks for everything!
It was an extremely difficult time and the Trupanion reps that we dealt with were very helpful and caring
Insurer: Trupanion Canada
By: Charlene
Jessica was very helpful and her voice is so sweet!
Jessica was very helpful and her voice is so sweet!
Insurer: Trupanion Canada
By: Yuan
Fast, efficient and friendly!
Montana was great!
Insurer: Trupanion Canada
By: Fatimah
Great customer service!??
Easy to apply , great people!
Insurer: Trupanion
By: Craig
Trupanion is a pet life-saver.
I would give Trupanion a 100+ rating based on our interaction with the company and the claims process. Trupanion has made a positive difference in a very difficult health crisis with our dog.
Insurer: Trupanion
By: Carol
Lucky Logan my darling little pug
Iâm not happy at this point. Iâve ways documented everything with my puppy and never was it mentioned that my puppy might have a food allergy or environmental allergy until after he was 2 yrs old. I signed my puppy up for Trupanion a month and a half after I got him from the breeder so he was about 3 months old. Now I have to dispute!
Insurer: Trupanion
By: Sharon
Painless experience
It was awesome experience and very fast.
Insurer: Trupanion
By: Ronald
Katherine Rodriguez Sammyâs mommy
My experience with Trupanion has been excellent.
Insurer: Trupanion
By: Katherine
Thanks Trupanion for fast service!!!!
They have made it possible to keep Emmie alive and comfortable with all her different diseases by covering most of her medical charges. They have money in my account after a few days of filing a claim. Thank to Trupanion for all you do from me and Emmie.
Insurer: Trupanion
By: Carolyn