Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,238 total


Verified May 08, 2022

Mr

Because the lady made it easy

Insurer: Trupanion Canada

By: Bruce

Useful
Verified May 08, 2022

Great and fast

Easy to use and fast!

Insurer: Trupanion Canada

By: Jaymie

Useful
Verified May 08, 2022

Great service! Highly recommended

Great customer experience and excellent pet care

Insurer: Trupanion Canada

By: Randa

Useful
Verified May 08, 2022

Great pet insurance

Great service each time I had to use it ! Thank you

Insurer: Trupanion Canada

By: Leanne

Useful
Verified May 08, 2022

Thank you again for everything

I could not have afforded my dogs surgery for hip replacement without. Thank you so much for everything you have done for my dog Bentley. So appreciated. Everyone is so nice and caring. I have recommended Trupanion to everyone .

Insurer: Trupanion Canada

By: Sherry

Useful
Verified May 08, 2022

Extremely happy

stress free fast and efficient!!! Never a worry about payment while I am worrying about my baby

Insurer: Trupanion Canada

By: Terri

Useful
Verified May 08, 2022

Very satisfied with customer service

Very satisfied with customer service

Insurer: Trupanion Canada

By: Reena

Useful
Verified May 08, 2022

Thank you Trupanion

Always there to help w/my pet's expenses, especially in her senior years

Insurer: Trupanion

By: Jay

Useful
Verified May 08, 2022

My Sweet Baxter

Customer service is always great. Easy process on claims.

Insurer: Trupanion

By: Michelle

Useful
Verified May 08, 2022

Multiple problems are no problem!

Easy as can be, helpful people on line or call.

Insurer: Trupanion

By: Jane

Useful

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