Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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Amazing company to deal with
Amazing company to deal with
Insurer: Trupanion Canada
By: Gillian
Very happy with setting up an Account
Because I called Trupanion. The person I spoke to was the sweetest person and very easy to talk to
Insurer: Trupanion Canada
By: Tony
Because the girl was kind and informative.
Because the girl was kind and informative. And took her time to make sure I understood everything. :)
Insurer: Trupanion Canada
By: Quana
Effective clear caring professional willing to inquire for answers outside the normal protocols for realistic solutions very pleasant and thorough.
Effective, clear, caring, professional, willing to inquire for answers outside the normal protocols for realistic solutions, very pleasant and thorough.
Insurer: Trupanion Canada
By: Alanna
Peace of mind for my fur baby
Fast friendly service. Almost no wait period for claim to get approved. Such a peace of mind having insurance on my fur baby. Definitely recommending to all my family and friends.
Insurer: Trupanion Canada
By: Angela
Professional and very helpful
Professional and very helpful
Insurer: Trupanion Canada
By: Paul
Great Service Fast Claims
Quick results and very responsive follow-up.
Insurer: Trupanion Canada
By: Sue
Great Customer Service
The customer service representative was patient about answering all questions and was extremely pleasant.
Insurer: Trupanion Canada
By: Jennifer
Rustyâs 14 years with Trupanion
Trupanion offered terrific service with all claims We only had one large claim for a injured rear leg a lot of claims for ear infections and his lameness
Insurer: Trupanion Canada
By: Allan