Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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Always helpful and friendly.
Always helpful and friendly.
Insurer: Trupanion Canada
By: Mathieu
Quick claims process!
Easy claims process. Quick as always! Thank you Trupanion
Insurer: Trupanion Canada
By: Tara
The best pet insurance
Fast, dependable service. Trupanion has been a real blessing, they helped to save my dogs life. Can't say enough good things about them. Thank you Trupanion!!
Insurer: Trupanion Canada
By: Mike
Stess Relief
Process was quick and efficient. Made me feel more secure with my pet dog. Made the whole experience less stressful.
Insurer: Trupanion Canada
By: Frank
Great staff, Great Company!
After the initial set up everything is very easy. The team truly cares about the well being of your pet. Great team great experience.
Insurer: Trupanion
By: Jana
Great Insurance Plan
always a good experience, thank you
Insurer: Trupanion
By: Julie
Always courteous service!
Always courteous service!
Insurer: Trupanion
By: Suzanne
Excellent company
Efficient filing process, good communication, fast payment, excellent customer service.
Insurer: Trupanion
By: Terri
I actually recommended Trupanion to someone today.
I actually recommended Trupanion to someone today. Your processing of claims is incredibly fast. I do wish, however, that you had some co-pay for neutering animals when recommended by a vet for existing medical conditions.
Insurer: Trupanion
By: WENDY