Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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helpfulpleasantknowledgable.
helpful,pleasant,knowledgable.
Insurer: Trupanion Canada
By: Wayne
answered all questions and polite
answered all questions and polite
Insurer: Trupanion
By: Richard
Because the trupanion rep was awesome
Because the trupanion rep was awesome
Insurer: Trupanion
By: Barbara
Excellent customer (and pet) service!
Excellent customer (and pet) service!
Insurer: Trupanion
By: Evelyn
Great customer service
Great customer service
Insurer: Trupanion
By: Maryann
I've called Trupanion several times over the past few months and every person I've spoken with has been terrific!
I've called Trupanion several times over the past few months and every person I've spoken with has been terrific! And my claims are always handled so promptly. Any time anyone mentions pet insurance, I immediately recommend Trupanion! (BTW, I have one pup and 4 kits, all insured by Trupanion.)
Insurer: Trupanion
By: Susan
Jordan was excellent!
Jordan was excellent!!
Insurer: Trupanion
By: Jo
Quick response time
Quick response time for claim
Insurer: Trupanion
By: Michael