Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Thanks for being there for my fur baby.
I truly don't know what I would have done if it weren't for trupanion. My dog got cancer and the costs can add up fast with treatment. I am so thankful that I could give my furry companion all the needed treatment. Trupanion as been very speedy with my claims. They are easy to deal with and when you do contact them you know you are talking to a pet lover. Thanks for all you have done for Bella and I.
Insurer: Trupanion Canada
By: Cameron
Peace of Mind for my kitten's health!
Easy to sign up. Very knowledgeable representative. Peace of ming for my new kitty's health!
Insurer: Trupanion Canada
By: Sue
For 11 years I have always had a good experience with Trupanion.
For 11 years I have always had a good experience with Trupanion. Very professional and claims are paid out very promptly.
Insurer: Trupanion
By: Winnonah
Ease and friendlyness of rep
Ease and friendlyness of rep
Insurer: Trupanion
By: Tom
Great response and service!!
Excellent response!!
Insurer: Trupanion
By: Saribelle
Great coverage!
Excellent!
Insurer: Trupanion
By: Elizabeth
Friendly knowledgeable staff and affordable prices.
Friendly, knowledgeable staff and affordable prices.
Insurer: Trupanion
By: DeMadeline
Trupanion is there for my senior dog.
I have Trupanion for over 12 years and absolutely love the service especially since getting the app. I submit my bill at the veterinarians office on the app and given updates on my claim, and usually paid within a few days. Thank you Trupanion my Golden is 12 years old and you are there for us when we are truly in need.
Insurer: Trupanion
By: Tim