Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified June 04, 2022

Thanks for being there for my fur baby.

I truly don't know what I would have done if it weren't for trupanion. My dog got cancer and the costs can add up fast with treatment. I am so thankful that I could give my furry companion all the needed treatment. Trupanion as been very speedy with my claims. They are easy to deal with and when you do contact them you know you are talking to a pet lover. Thanks for all you have done for Bella and I.

Insurer: Trupanion Canada

By: Cameron

Useful
Verified June 04, 2022

Peace of Mind for my kitten's health!

Easy to sign up. Very knowledgeable representative. Peace of ming for my new kitty's health!

Insurer: Trupanion Canada

By: Sue

Useful
Verified June 04, 2022

For 11 years I have always had a good experience with Trupanion.

For 11 years I have always had a good experience with Trupanion. Very professional and claims are paid out very promptly.

Insurer: Trupanion

By: Winnonah

Useful
Verified June 04, 2022

Ease and friendlyness of rep

Ease and friendlyness of rep

Insurer: Trupanion

By: Tom

Useful
Verified June 04, 2022

Great response and service!!

Excellent response!!

Insurer: Trupanion

By: Saribelle

Useful
Verified June 04, 2022

Great coverage!

Excellent!

Insurer: Trupanion

By: Elizabeth

Useful
Verified June 04, 2022

Friendly knowledgeable staff and affordable prices.

Friendly, knowledgeable staff and affordable prices.

Insurer: Trupanion

By: DeMadeline

Useful
Verified June 04, 2022

Trupanion is there for my senior dog.

I have Trupanion for over 12 years and absolutely love the service especially since getting the app. I submit my bill at the veterinarians office on the app and given updates on my claim, and usually paid within a few days. Thank you Trupanion my Golden is 12 years old and you are there for us when we are truly in need.

Insurer: Trupanion

By: Tim

Useful
Verified June 04, 2022

Quck. Clear information.

Quck. Clear information.

Insurer: Trupanion

By: JOHN

Useful
Verified June 04, 2022

I know Rocky is safe with Trupanion!

You communicate clearly, make the process very easy, and I feel very confident that my baby/pet Rocky has the best health insurance available. Thank you for making your end an easy process!!!

Insurer: Trupanion

By: Adrian

Useful

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