Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Worst Insurance ever
As much as I provided the information they requested they never reimbursed me for my justified expeneses. Everytime I got a different person and had to explain myself multiple times. I greatlty discourage anyone from getting this insurance. Rip Off.
Insurer: Pets Best
By: Hugo
Easy to addd a pet.
Easy to addd a pet. Straight forward claims. Friendly service
Insurer: Trupanion Canada
By: Michelle
Friendly informative staff. Seems like a great program.
Friendly informative staff. Seems like a great program.
Insurer: Trupanion Canada
By: Janice
Paul was very kind and extremely helpful.
Paul was very kind and extremely helpful.
Insurer: Trupanion Canada
By: Lorraine
Very pleasant encounter
Very pleasant encounter
Insurer: Trupanion Canada
By: Alec
Because the staff at Trupanion were terrific to work with.
Because the staff at Trupanion were terrific to work with. Easy, thorough, and simple!
Insurer: Trupanion
By: Frank
Buen servicio y rápida respuesta
Buen servicio y rápida respuesta
Insurer: Trupanion
By: Milagros
Great service.
Great service. Dan very friendly. A bit too many emails. (10+ in a day)
Insurer: Trupanion
By: William