Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
Other Categories
Anytime I've called Trupanion I've always had great customer service my queres always answered.
Anytime I've called Trupanion I've always had great customer service, my queres always answered. I really like Trupanion paying their portion directly to the vet & I pay the balance. I've never had a problem with my claims like others I've heard about with a similar case as mine (dental surgery). I would/did recommend Trupanion.
Insurer: Trupanion Canada
By: Lina
First time to submit a claim.
First time to submit a claim. Very easy and extremely fast turn around. Great customer service.
Insurer: Trupanion
By: Marjorie
Truly understands pets & pet's families.
ALWAYS EXCELLENT SERVICE. FAST. POLITE & TRULY UNDERSTANDS HOW WE FEEL ABOUT OUR FUR CHILDREN. TYVM TRUPANION
Insurer: Trupanion Canada
By: Arlene
Because Trupanion is efficient friendly and quick turnaround in receiving payment
Because Trupanion is efficient, friendly and quick turnaround in receiving payment
Insurer: Trupanion Canada
By: Susanne
Trupanion for peace of mind
Fast, courteous service with most expenses covered. We are very pleased with Trupanion.
Insurer: Trupanion Canada
By: Karen
Friendly caring helpful and prompt.
Friendly, caring, helpful and prompt. Thanks!
Insurer: Trupanion Canada
By: Maecan
Sign up was so quick!
I could not have asked to speak with a nicer rep. She was so thorough and patient while she answered my questions.
Insurer: Trupanion Canada
By: Jennifer
Première expérience Trupanion
Qualité de l'accueil et des explications
Insurer: Trupanion Canada
By: Gilbert
Quick & easy claims process. Reliable :)
Quick & easy process.
Insurer: Trupanion Canada
By: Lorelei
Knowledgeable and helpful
Team was knowledgeable and helpful
Insurer: Trupanion Canada
By: Jason