Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified June 11, 2022

Cooper's Mom

filing a claim is always so easy and your follow through is great. Thank you.

Insurer: Trupanion

By: Candy

Useful
Verified June 11, 2022

New policy holder

Lady on the phone was very nice, knowledgeable about the insurance

Insurer: Trupanion

By: Stuart

Useful
Verified June 11, 2022

Very helpful

Very helpful

Insurer: Trupanion

By: Micah

Useful
Verified June 11, 2022

Kathy H

Very helpful in helping me choose the right plan

Insurer: Trupanion

By: Kathy

Useful
Verified June 11, 2022

Allan

Excellent service and flexible options

Insurer: Trupanion Canada

By: Allen

Useful
Verified June 11, 2022

Great service

Great service

Insurer: Trupanion Canada

By: Sharon

Useful
Verified June 11, 2022

So impressed with trupanion

I am so impressed with trupanion. I could not ask for more from an insurance company. Thank you for dealing with claims so incredibly expeditiously!

Insurer: Trupanion Canada

By: Dina

Useful
Verified June 11, 2022

We have a dog with severe health issues all of which are related to an underlying auto immune disorder.

We have a dog with severe health issues all of which are related to an underlying auto immune disorder. Trupanion sometimes take a while to connect the dots but they have always got to the correct decision eventually and overall they have been very supportive.

Insurer: Trupanion Canada

By: Tracy

Useful
Verified June 11, 2022

Cooper's Mom

filing a claim is always so easy and your follow through is great. Thank you.

Insurer: Trupanion

By: Candy

Useful
Verified June 11, 2022

Linda Nap

Oliver is always treated like royalty, everybody at Creekside Vet is so caring.

Insurer: Trupanion

By: Linda

Useful

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