Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Cooper's Mom
filing a claim is always so easy and your follow through is great. Thank you.
Insurer: Trupanion
By: Candy
New policy holder
Lady on the phone was very nice, knowledgeable about the insurance
Insurer: Trupanion
By: Stuart
Kathy H
Very helpful in helping me choose the right plan
Insurer: Trupanion
By: Kathy
Allan
Excellent service and flexible options
Insurer: Trupanion Canada
By: Allen
Great service
Great service
Insurer: Trupanion Canada
By: Sharon
So impressed with trupanion
I am so impressed with trupanion. I could not ask for more from an insurance company. Thank you for dealing with claims so incredibly expeditiously!
Insurer: Trupanion Canada
By: Dina
We have a dog with severe health issues all of which are related to an underlying auto immune disorder.
We have a dog with severe health issues all of which are related to an underlying auto immune disorder. Trupanion sometimes take a while to connect the dots but they have always got to the correct decision eventually and overall they have been very supportive.
Insurer: Trupanion Canada
By: Tracy