Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Worst pet insurance you can purchase
Every claim I tried submitting they tried to say was a pre-existing condition or that it was not covered, but it was always covered before. They will do anything to get out of paying you for legitimate claims for your dogs Illness and their last months they had left the meds they required to stay comfortable was consistently denied.. I think is a horrible way to treat a long time customer for 12 years.
Insurer: Pets Plus Us
By: Darci
It was easy to set up. Great insurance.
It was easy to set up. Great insurance.
Insurer: Trupanion
By: Kellie
What a relief!
It was so easy
Insurer: Trupanion
By: Marsha
Outstanding Services
My bills both times was well taken care of and thank you all. Great team work!
Insurer: Trupanion
By: Gwen
Connie
Extremely helpful and knowledgeable customer service representative.
Insurer: Trupanion Canada
By: Connie
So far it has been problem free!
So far it has been problem free! Customer service has been fast and efficient with any questions.
Insurer: Trupanion Canada
By: Wendy
ASPCA pet insurance is awesome!
They get claims paid quickly, are polite and kind and the coverage is great for the money. ASPCA cares about our pets!
Insurer: ASPCA
By: Becky
Best Pet Insurance Available!!
Easy of signing up. Best coverage available. Super knowledgeable and friendly staff.
Insurer: Trupanion Canada
By: Terry