Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified June 12, 2022

Online booking

Very easy, well explained.

Insurer: Trupanion Canada

By: Denise

Useful
Verified June 12, 2022

Trupanion makes it so easy!

As always the claim was handled quickly and efficiently with simple and clear explanations. Very much appreciated!

Insurer: Trupanion

By: Ruth

Useful
Verified June 12, 2022

Trupanion was fantastic!

Easiest company to work with!

Insurer: Trupanion

By: Michelle

Useful
Verified June 12, 2022

Stella claims were fast

Easy and quick

Insurer: Trupanion

By: Donna

Useful
Verified June 12, 2022

Trupanion makes it so easy!

As always the claim was handled quickly and efficiently with simple and clear explanations. Very much appreciated!

Insurer: Trupanion

By: Ruth

Useful
Verified June 12, 2022

Outstanding

Fast and easy. Thanks

Insurer: Trupanion

By: Denise

Useful
Verified June 12, 2022

Trupanion was fantastic!

Easiest company to work with!

Insurer: Trupanion

By: Michelle

Useful
Verified June 12, 2022

Get this insurance if you have greyhound

Humans on the line who are knowledgeable about the claims

Insurer: Trupanion

By: Jacqueline

Useful
Verified June 12, 2022

Get this insurance if you have greyhound

Humans on the line who are knowledgeable about the claims

Insurer: Trupanion

By: Jacqueline

Useful
Verified June 12, 2022

My dog Blue needed ER treatment for a ruptured disc in his neck followed by emergency surgery.

My dog Blue needed ER treatment for a ruptured disc in his neck followed by emergency surgery. My wife and I went through three very stressful and sleepless nights with our dog Blue having extreme pain episodes. TruPanion has been fantastic! You guys dealt directly with our animal hospital paying Blue’s medical expenses in a very expedient manner and took the burden of dealing with that off the table for us. Since our experience, we’ve recommended TruPanion to three friends. You guys have been great!

Insurer: Trupanion

By: Ernie

Useful

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