Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Fetch is better then the rest
So happy to have chosen Fetch for my Frenchie, we have found out first hand how much great pet insurance plans help unexpected medical bills. Its efficient claims process with direct deposit makes reimbursement seamless. Uploading the claims and medical records or soap notes seems overwhelming but their app is user friendly. If I can figure it out anyone can, plus theyll chat with you or help you via phone if you encounter any issues. If your skeptical of whether you need additional costs of insurance, it pays for itself in tenfold. The hereditary conditions theyve included in policy coverage brings this company to the elite status in my life. I have had policies with AKC or pet partners, National insurance and pumpkin Fetch is the best.
Insurer: Fetch
By: Heidi
Fetch is better then the rest
So happy to have chosen Fetch for my Frenchie, we have found out first hand how much great pet insurance plans help unexpected medical bills. Its efficient claims process with direct deposit makes reimbursement seamless. Uploading the claims and medical records or soap notes seems overwhelming but their app is user friendly. If I can figure it out anyone can, plus theyll chat with you or help you via phone if you encounter any issues. If your skeptical of whether you need additional costs of insurance, it pays for itself in tenfold. The hereditary conditions theyve included in policy coverage brings this company to the elite status in my life. I have had policies with AKC or pet partners, National insurance and pumpkin Fetch is the best.
Insurer: Fetch Canada
By: Heidi
Great experiences
I have been with this insurance for many years and have had first rate experiences
Insurer: ASPCA
By: AJ
Really Enjoy Lemonade
Really enjoy this company. Have used them for years for renters insurance. The only down side is they don't cover major dental... But neither does my companies dental carrier so... Submitting claims was super easy, paid out was incredibly fast. All in all would recommend!
Insurer: Lemonade
By: Jenn
Healthy Paws is Fabulous!
Healthy Paws has been fabulous to work with. Lightning fast processing claim processing and great customer service. I only wish I'd known about Healthy Paws for my other pets. I can't recommend them enough.
Insurer: Healthy Paws
By: Karen
Great Customer Focus!
I called to adjust the policies on our three dogs. Gina couldnt have been more helpful in discussing various options suited for their age. Great empathetic customer service!
Insurer: Fetch
By: Betsy
Great Customer Focus!
I called to adjust the policies on our three dogs. Gina couldnt have been more helpful in discussing various options suited for their age. Great empathetic customer service!
Insurer: Fetch Canada
By: Betsy
Cooper's Mom
filing a claim is always so easy and your follow through is great. Thank you.
Insurer: Trupanion
By: Candy