Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified June 10, 2022

Glad we picked Trupanion!

A worthwhile investment, timely response, reasonable claims coverage.

Insurer: Trupanion Canada

By: Dana

Useful
Verified June 10, 2022

Bon service lors l’inscription

Bon service lors l’inscription

Insurer: Trupanion Canada

By: Pierrette

Useful
Verified June 10, 2022

Excellent!

Excellent service, fast and reliable

Insurer: Trupanion Canada

By: Ghyslaine

Useful
Verified June 10, 2022

Very prompt reply to question.

Very prompt reply to question. Fair assessment of our pups for insurance.

Insurer: Trupanion Canada

By: Judy

Useful
Verified June 10, 2022

Always a pleasure dealing and communicating with Trupanion!

Always a pleasure dealing and communicating with Trupanion! Professional, and makes us feel like really valued customers

Insurer: Trupanion

By: Jim

Useful
Verified June 10, 2022

Always here and ready to help

Always here and ready to help

Insurer: Trupanion

By: Sister

Useful
Verified June 10, 2022

Answered all my questions everyone was prompt and had access to my current info.

Answered all my questions, everyone was prompt and had access to my current info. Very courteous and knowledgeable. Thank you for helping me keep my best buddy in good health!

Insurer: Trupanion

By: Rosalind

Useful
Verified June 10, 2022

Always a pleasure dealing and communicating with Trupanion!

Always a pleasure dealing and communicating with Trupanion! Professional, and makes us feel like really valued customers

Insurer: Trupanion

By: Jim

Useful
Verified June 10, 2022

Always here and ready to help

Always here and ready to help

Insurer: Trupanion

By: Sister

Useful
Verified June 10, 2022

Answered all my questions everyone was prompt and had access to my current info.

Answered all my questions, everyone was prompt and had access to my current info. Very courteous and knowledgeable. Thank you for helping me keep my best buddy in good health!

Insurer: Trupanion

By: Rosalind

Useful

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