Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Katy was knowledgeable polite and seemed to really care about my cat's wellbeing!
Katy was knowledgeable, polite, and seemed to really care about my cat's wellbeing!
Insurer: Trupanion
By: Mateo
Knowledgeable friendly and great customer service.
Knowledgeable, friendly and great customer service.
Insurer: Trupanion
By: Regiena
Happy customer for over 11years
I have always found the results of the review of the claim are reported quickly. Any settlement is received very promptly. I am very likely to wholeheartedly recommend Trupanion to any dog owner.
Insurer: Trupanion Canada
By: Denise
Floki thanks you
Thank-you for your professionalism and kindness during the claim process. It was a very positive experience.
Insurer: Trupanion Canada
By: Bobbi
Excellent Customer Service & Knowledge
The agent was very helpful and professional
Insurer: Trupanion Canada
By: Alphonse
Friendly service
The representative was very friendly.
Insurer: Trupanion Canada
By: Roxane
Very quick and fast response
Very quick and fast response
Insurer: Trupanion Canada
By: Allan
Because everyone Iâve ever dealt with at your company has been professional caring kind and very helpful
Because everyone Iâve ever dealt with at your company has been professional , caring , kind and very helpful
Insurer: Trupanion
By: David