Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Trupanion is the best pet insurance!
Trupanion offers fantastic coverage for our fur baby. Claims are reviewed and processed so quickly. They are also caring and compassionate. Everything you could ask for!
Insurer: Trupanion
By: Penny
Best pet insurance
Always prompt and informative.
Insurer: Trupanion
By: John
Boomer was very helpful my problem Was addressed immediately
Boomer was very helpful, my problem Was addressed immediately
Insurer: Trupanion
By: Janice
Friendly and helpful.
Friendly and helpful.
Insurer: Trupanion
By: Mark
I have been with Trupanion for fourteen years experiencing quality service for my dogs.
I have been with Trupanion for fourteen years experiencing quality service for my dogs.
Insurer: Trupanion
By: Tandra
I have had zero issues with my policy all of my questions are answered in a timely and cinfident manner the customer service reps I have encountered have been compassionate professional and thorough.
I have had zero issues with my policy, all of my questions are answered in a timely and cinfident manner, the customer service reps I have encountered have been compassionate, professional, and thorough.
Insurer: Trupanion
By: Jazmine
Kara
I was given all the information I needed quickly. The person I talked to was quick to set up my account.
Insurer: Trupanion
By: Kara
The claim process wasn't flawless but the customer service reps are great to work with.
The claim process wasn't flawless, but the customer service reps are great to work with.
Insurer: Trupanion
By: Kate
TIna was kind and helpful despite it being a Sunday.
TIna was kind and helpful despite it being a Sunday.
Insurer: Trupanion
By: Jennifer
I find that whenever I call your staff has been really helpful especially since I am not great with computers.
I found them very knowledgeable and interested in my application.
Insurer: Trupanion Canada
By: Sharen