Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Knows the policy well and answered my questions fluently.
Knows the policy well and answered my questions fluently.
Insurer: Trupanion
By: Serena
Excellent insurance company and amazing quick service with payments!
Excellent insurance company and amazing quick service with payments!!! I canât say enough good about Trupanion ??
Insurer: Trupanion Canada
By: Charlene
Easy to navigate
Quick and easy
Insurer: Trupanion Canada
By: Jessica
Financial lifesaver!
Trupanion saved me a ton of money when my dog got sick. I would not have been able to pay my vet bills otherwise. I love Trupanion, they bill direct to my vet and the ER my dog had to visit making the whole experience much less stressful for me. I have been recommending Trupanion to all my friends and family. Thank you so much Trupanion, a true lifesaver!
Insurer: Trupanion Canada
By: Kaitlin
Look
Easy-going, I just wait for my pet outside of the hospital and pay my part. I felt a big relief knowing Trupanion was handling my "Prince" emergency. Thanks Trupanion.
Insurer: Trupanion
By: Pedro
Great people great company.
Great people great company. Caring and compassionate
Insurer: Trupanion
By: Stephen
Have always been wonderful and have been u you for many years and everyone i have spoken to has been more than friendly.
Have always been wonderful and have been u you for many years and everyone i have spoken to has been more than friendly. Anyone i know that gets a puppy, tell them they must have insurance and Trupanion.Iâm very sure many of your clients are from me, itâs a must i tell them.
Insurer: Trupanion
By: Anna
I chose this score because I have had excellent service with you guys prompt payouts and every customer service person I have talked to Has been very knowledgeable and helpful and nice.
I chose this score because I have had excellent service with you guys prompt payouts and every customer service person I have talked to Has been very knowledgeable and helpful and nice.
Insurer: Trupanion
By: Tawnya