Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
"Finally a Pet Insurance you can TRUST"
I have Met Life health insurance on my job and there was an opportunity through my job to get Pet Insurance. I am so glad that you offer pet insurance. I am extremely pleased with the ease of submitting claims and the reimbursement process for myself and my vet.
Insurer: MetLife
By: Patricia O
Pets Best is an Outstanding company
Pets Best has been incredible. They made the claim process so easy. All we had to do was upload the bill. Pets Best communicated with the vet and got all the medical records. They kept me apprised of the status of my claim with frequent emails. The contract we signed with them was easy to understand and they stood by everything they'd promised to deliver. It was an incredible experience and I highly recommend them.
Insurer: Pets Best
By: Kathleen
good and quick information
good and quick information
Insurer: Trupanion Canada
By: Gail
Great service usually
Great service usually
Insurer: Trupanion Canada
By: Amanda
I have dealt with Trupanion before and have usually had good experiences.
I have dealt with Trupanion before and have usually had good experiences.
Insurer: Trupanion Canada
By: Laurie
Because always get a good service
Because always get a good service
Insurer: Trupanion
By: Aracely
Because she was very helpful and answered my questions
Because she was very helpful and answered my questions
Insurer: Trupanion
By: Jo
Even at 4am they were very helpful
Even at 4am they were very helpful
Insurer: Trupanion
By: Barbara