Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,682 total


Verified August 01, 2022

Choosing trupanion

Easy to apply ! Excellent description of the policy! Hoping there is no problem when and if we need your assistance!

Insurer: Trupanion Canada

By: Elena

Useful
Verified August 01, 2022

Great feedback from customer

Easy to enroll and really good feedback from customers

Insurer: Trupanion Canada

By: Bernice

Useful
Verified August 01, 2022

It is a great insurance plan and the information I received from Jackie helped us make the decision to keep the policy.

It is a great insurance plan and the information I received from Jackie helped us make the decision to keep the policy.

Insurer: Trupanion Canada

By: Christine

Useful
Verified August 01, 2022

Super easy to work with and explained everything clearly

Super easy to work with and explained everything clearly

Insurer: Trupanion Canada

By: Nick

Useful
Verified August 01, 2022

Trupanion has been excellent

We have had nothing but great experiences with you guys.

Insurer: Trupanion Canada

By: Jennifer

Useful
Verified August 01, 2022

Happy dog mom

Agent was informative & allowed me to ask questions . Never felt rushed or pressured to buy plan .

Insurer: Trupanion

By: Angela

Useful
Verified August 01, 2022

Always very prompt service

Always very prompt service

Insurer: Trupanion

By: Paul

Useful
Verified August 01, 2022

Chloe was awesome very friendly and courteous

Chloe was awesome very friendly and courteous

Insurer: Trupanion

By: Cheryl

Useful
Verified August 01, 2022

Trupanion has excellent representatives.

Everyone I talked to was friendly and extremely helpful. They knew how to explain pet insurance to me.

Insurer: Trupanion

By: Roger

Useful
Verified August 01, 2022

Excellent customer service

Excellent customer service

Insurer: Trupanion

By: Stephanie

Useful

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