Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
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Medical claim
Easy and quick. The vet submitted the claim and within minutes we had our answer.
Insurer: Trupanion Canada
By: Ryan
Great Experience
My claim was processed super fast, thank you for helping me with my baby!
Insurer: Trupanion Canada
By: Catherine
The best insurance we could have
Trupanion did so much for us when we needed it the most, thank you
Insurer: Trupanion Canada
By: Nenad
Best ever pet coverage
very helpful and great friendly, knowledgeable and insightful help
Insurer: Trupanion Canada
By: ANGEL
A little long!
I thought the representative was great but the process itself was too long! Surely a few steps can be taken out or some of the âverbiageâ could be simplified.
Insurer: Trupanion
By: Donna
Very best pet insurance I have ever had
always excellent
Insurer: Trupanion
By: Janelle
Anytime I have questions or need anything the employees always have patience and answers all my needs
Anytime I have questions or need anything the employees always have patience and answers all my needs
Insurer: Trupanion
By: Leslie
Awesome Service
easy to submit claim. Excellent customer service. Claim was approved without any questions or delay. I recommend Trupanion - great service, quick turnaround.
Insurer: Trupanion
By: Tejaswini