Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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Always helpful
Always helpful
Insurer: Trupanion Canada
By: D'neile
Easy to submit quick response
Easy to submit, quick response
Insurer: Trupanion Canada
By: Braeden
So far service on phone good but the true test is when I actually submit a claim.
So far service on phone good but the true test is when I actually submit a claim.
Insurer: Trupanion Canada
By: Jan
Trupanion Came Through
Trupanion helped out when I was in a bind. My 1 1/2 year old sheltie put his back paw through a pitch fork while playing fetch. He was taken to the Emergency Vet Clinic for treatment. The amount payable following treatment was more than I had at the time. They said they accepted Trupanion but I would have to pay the full amount up front then send a claim myself to get the amount covered. They agreed to call Trupanion for me and thank goodness Trupanion came through for me and approved the claim and sent the money through right away. Thank You Trupanion!!!! My boy has since recovered and is racing around s though nothing happened!
Insurer: Trupanion Canada
By: Jennifer
Always expedited quickly.
Always expedited quickly. The best decision I made was to get Trupanion
Insurer: Trupanion
By: Gillian
Great service
Great service
Insurer: Trupanion
By: debra
Great Pet Insurance
Great to work with and very quick.
Insurer: Trupanion
By: Barbro
I love how the associates are concerned about the health and well being of my "family member" Scout.
I love how the associates are concerned about the health and well being of my "family member" Scout. Always kind, helpful and efficient with processing any claims.
Insurer: Trupanion
By: Jim