Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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I am generally very pleased with Trupanion.
I am generally very pleased with Trupanion. Claims, are easy to make and payments are given quickly.
Insurer: Trupanion
By: Lisa
Easy process my veterinarian submitted for me and I received email notification
Easy process my veterinarian submitted for me and I received email notification
Insurer: Trupanion Canada
By: Suzanne
Excellent customer service and pet care
Excellent customer service and pet care
Insurer: Trupanion Canada
By: Valerie
excellent service
excellent service
Insurer: Trupanion Canada
By: Dana
friendly efficient professional and knowledgeable
friendly, efficient, professional, and knowledgeable
Insurer: Trupanion Canada
By: Stephen
Great service as always!
Great service as always!
Insurer: Trupanion Canada
By: Lin
Easy, quick and no hassle, claim!
My claim was processed very quickly, efficiently and direct by and to my vet. Could not have gone any smoother!
Insurer: Trupanion Canada
By: Norma
Great service.
Quick and efficient service. Thank you.
Insurer: Trupanion Canada
By: CRYSTAL
Since enrolling making changes to my account have been easy friendly people to deal with and signed up quickly with my vet practice.
Since enrolling making changes to my account have been easy, friendly people to deal with, and signed up quickly with my vet practice. Your representative sent along cuddles to my pets and called them by name. I appreciated that.
Insurer: Trupanion Canada
By: Linda
Happy new customer !
Very quick. I will 10000% tell anyone who will listen about Trupanion
Insurer: Trupanion Canada
By: Brittany