Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,095 total


Verified September 10, 2022

Trupanion Excellent Service

A wonderful company quick answers and service I have recommended there services to other pet owners, very pleased with the service they provide

Insurer: Trupanion Canada

By: Christopher

Useful
Verified September 10, 2022

Very happy with Trupanion!

I would definitely recommend Trupanion to my friends and family. Trupanion is so reliable and trustworthy. I never really thought of my pet having serious problems but still went ahead and got insurance coverage with Trupanion. I'm very glad I did. It's very easy to make claims but since my vet hospital is directly invovled with Trupanion, they can file a claim on my behalf which makes it even better for me. No worries, no issues and 100 percent reliable service. It's a peace of mind having Trupanion.

Insurer: Trupanion Canada

By: Sarbvir

Useful
Verified September 10, 2022

Investing in pet insurance makes sense.

I’m delighted at how quickly my claim was processed. This is my first experience with pet insurance and I’m happy I chose Trupanion.

Insurer: Trupanion Canada

By: Doreen

Useful
Verified September 10, 2022

quick service

quick response

Insurer: Trupanion Canada

By: Freda

Useful
Verified September 10, 2022

Smooth and easy.

Smooth and easy. Thanks very much.

Insurer: Trupanion Canada

By: Stephen

Useful
Verified September 10, 2022

great company- great service

great company- great service

Insurer: Trupanion

By: DEBBIE

Useful
Verified September 10, 2022

No annual or lifetime limits for claims.

No annual or lifetime limits for claims. Excellent customer care.

Insurer: Trupanion

By: Deborah

Useful
Verified September 10, 2022

Precious Pet, Valuable Pet Insurance!!

Quick and easy

Insurer: Trupanion

By: Margaret

Useful
Verified September 10, 2022

Trupanion is worth it!

So easy and pain free!

Insurer: Trupanion

By: Alannah

Useful
Verified September 10, 2022

The customer service is Outstanding!

The customer service is Outstanding! There are good things about having pet insurance. But the lack of certain coverage, does not lessen the expensive out of pocket costs

Insurer: Trupanion

By: Sofia

Useful

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