Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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Someone finally asked me
I mailed my claim from Ottawa to Vancouver and about 2 weeks later if that long I got the payment Everyone i spoke to were so very nice and helpful
Insurer: Trupanion Canada
By: Julie
Always been very fast and courteous
Always been very fast and courteous
Insurer: Trupanion Canada
By: Krista
Camille was friendly on the phone however she was unable to assist.
Camille was friendly on the phone, however she was unable to assist. It took 9 hours for the claim to be processed.
Insurer: Trupanion Canada
By: Stephanie
I am very please with the service I get from Trupanion.
I am very please with the service I get from Trupanion.. my claims are approved and paid in a timely manner. I recommend Trupanion every chance I get. Very plaesed
Insurer: Trupanion Canada
By: Madonna
Excellent service!
Excellent, fast service. Glad we have Trupanion. Thank you!
Insurer: Trupanion
By: Michele
Charlie Review
Excellent. Easy quick
Insurer: Trupanion
By: Frank
Fast and efficient.
Fast and efficient.
Insurer: Trupanion
By: Terri
Quick and easy.
Quick and easy.
Insurer: Trupanion
By: John