Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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1 Happy customer
I have been extremely happy with the way trupanion has handled ALL my claims.
Insurer: Trupanion
By: Ginger
Amazing
Quick response/processing
Insurer: Trupanion Canada
By: Jennifer
Great product!! Highly recommend!
Very easy to use. Very helpful staff.
Insurer: Trupanion Canada
By: Kathy
Compassionate & helpful!
Compassionate & helpful!
Insurer: Trupanion
By: Amy
Best pet insurance!!
I never have any problems with my claims. Process is very easy and fast. I am very happy with Trupanion.
Insurer: Trupanion
By: Ramona
Very easy to submit and quick responses!
Very easy to submit and quick responses!
Insurer: Trupanion
By: Melissa
I have always found Trupanion staff to be knowledgeable helpful and friendly.
I have always found Trupanion staff to be knowledgeable, helpful and friendly.
Insurer: Trupanion Canada
By: Elizabeth
The Trupanion team is friendly and helpful.
The Trupanion team is friendly and helpful. They process claims fairly and quickly. I would insure with them again. They are reliable.
Insurer: Trupanion Canada
By: Julian
Trupanion is friendly and easy to deal with.
Trupanion is friendly and easy to deal with.
Insurer: Trupanion Canada
By: Gabrielle
Ease of mind during our worse time
We were shocked and devastated when our little puppy got sick, and having Traupanion insurance let us only worry about our poor Benji not the cost. I have to say I was surprised how easy, fast and accessible, was to get the pre approval for the MRI and all those hospital bills.
Insurer: Trupanion Canada
By: Nooshin