Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified November 15, 2023

TORN ACL

easy to submit claim. quick claim approval. worked the way I thought it would. no bad surprises.

Insurer: Trupanion Canada

By: marlon

Useful
November 15, 2023

Best and Easy Pet insurance

This is by far the best pet insurance. This is my first time having pet insurance and I am very satisfied. Thank you!! And my puppy thanks you too for all that is covered.

Insurer: Pets Best

By: Desiree

Useful
Verified November 14, 2023

Claim time

Waiting 3-6 weeks on a claim is un exceptional, you are going thru some computer change and your excuarent adding up I have 2 dogs and I have 1. Kai. Submitted and paid in 24 hours and another dog claim take 4-6 weeks on the the same issue and same bills , this bios by your system slicking and choosing what gets paid . I have been a customer for 5,5 years in the past 3 months this is been going on. No one in your customer service cares all they say is sorry we have a lot of claims which mean you have more business so you have more in I e so you need to hire more employees or computer robots that filter the claims faster cause it can be paid in 24 hours as I have proof.

Insurer: Trupanion

By: Sherrie

Useful
November 14, 2023

Confidence in Challenging Times

Pets Bets has never let me down. When my best friend became ill on multiple occasions, I was able to confidently seek the best care knowing that the financial side of things would be significantly helped. Please do you and your pet a favor and carry insurance for the unknown. Also recommend Care Credit or another 0% line of credit to minimize out of pocket expenses initially and then have time to pay back any deductibles. These decisions have given me priceless years of healthy and happy bonus time with my pal.

Insurer: Pets Best

Veterinarian: VetMED

By: Jason

Useful
November 14, 2023

Excellent Pet Service

Outstanding and easy claims service! We have unfortunately had to use our pet insurance for 2 different dogs this calendar year and Healthy Paws processes and pays the claims very quickly without any hassle or unnecessary questions. Could not be happier with this company and their service.

Insurer: Healthy Paws

By: Steven

Useful
November 14, 2023

Ms

In my opinion I think lemonade is the best insurance I've never had a problem they've always been quick to do any claim I've had and I get paid within a few days very happy with them.

Insurer: Lemonade

Veterinarian: Waterford Animal Hospital

By: Cindy

Useful
November 13, 2023

Total scam!!!

I bought insurance since I bought my puppy 4 years ago. To insure j was getting what I wanted I talked to the staff to make sure I was getting the right coverage. Now everytime I submit a claim I am denied!!!!!!! I even asked the people on the phone if these are were issues that would be covered and they assured me because my dog is in good health ask has ko pre-existing issues it would be covered and I was still denied!!!! No issues for 4 years, my dog is young and healthy and he jumped down and hurt himself and they won’t cover it!!!! It’s a scam they won’t pay for anything!!! Do not go through this company!!

Insurer: Pets Plus Us

Veterinarian: Waves

By: Natasha

Useful
Verified November 13, 2023

Highly recommend

Trupanion has been there for us from the beginning. (literally on the phone with them as we drove home after picking up our puppy). I am never worried about my pet’s healthcare if an emergency happens. I can focus on my pet. Trupanion’s website portal and claim process is simple. They communicate every step of the way. Their approval/denial process is fair and has also taught me a great deal on healthcare and preventative healthcare for my dog. As a first time dog owner I researched many insurance companies and think I made the right choice.

Insurer: Trupanion Canada

Veterinarian: Brantford Veterinary Clinic

By: Kelly

Useful
November 12, 2023

Thank you Pets Plus Us

My dog recently went into heart failure and had several big bills. Luckily she is insured with Pets Plus Us. They have been so helpful in getting her healthy.

Insurer: Pets Plus Us

Veterinarian: Masonville Animal Hospital

By: Karen

Useful
November 12, 2023

Freaking great

I checked out the competition, but their cost was just too high. Was considering self insuring. Then I checked out PPU and the price was quite reasonable for my breed. All my claims have been quick with no hitch. All calls have been competent, professional and pleasant. I Highly recommend them.

Insurer: Pets Plus Us

Veterinarian: Oakland Vet

By: Shawn

Useful

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