Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


December 07, 2025

Easy

Easy to file a claim. Claim was reviewed and processed more quickly than promised. Received exactly as the contract. Reimbursed at 90% minus the initial, annual deductible. Was surprised I needed to use insurance on a kitten so young but it really came in handy, especially when my kitten became unexpectedly sick just before the holidays.

Insurer: Fetch

By: Carolyn

December 07, 2025

Smooth processes

Ease of claims submission and timeliness of claims processing

Insurer: MetLife

By: customer

December 07, 2025

Convenient

Super easy to do

Insurer: MetLife

By: Selena Galvan

December 06, 2025

The recent experience was really good…

The recent experience was really good compared to previous ones. It was quick and effective, reimburse was done in just a couple of days (it used to be weeks)

Insurer: MetLife

By: customer

December 06, 2025

Fast refund and excellent service.

Fast refund and excellent service.

Insurer: MetLife

By: Qimudtod

December 06, 2025

I have had this insurance for 3 years…

I have had this insurance for 3 years now and this is the FIRST time I have submitted a claim, and it has been processed correctly and in a timely manner. Hopefully from now on the service has improved and will continue to be good.

Insurer: MetLife

By: Wendy

December 06, 2025

Claim process

It was an easy process prevention med claim. My first experience with this insurance as my dog is still very young. Thank you!

Insurer: MetLife

By: ADRIANA

December 06, 2025

Efficient fast turn around on claims

Efficient fast turn around on claims. No fuss no hassles.

Insurer: MetLife

By: Kveta Barber

December 06, 2025

GREAT Company!!

My wife and I have two doxies and we use Fetch Pet for both of them. We did a lot of research when trying to find the right Pet insurance company, and Fetch Pet was the clear winner; we’ve been with them for about three years now. We have both the insurance and the wellness for each of the dogs. Filing claims is so easy through the app! We receive instant notification that the claim has been received, and regular updates while it’s processing. Additionally, processing time has not yet taken the full estimated duration; the turnaround time is quick and the reimbursement goes right into our account, which is so helpful! And if that wasn’t enough, they now have Fetch Pet Rx where we can get the regular medications for the dogs cheaper than through the vet or other pet supply providers. We’ve been so impressed with Fetch Pet. We recommended them to our daughter who now also uses them, and anyone who’s considering pet insurance we recommend Fetch Pet to them as well!

Insurer: Fetch

By: Nick F

December 06, 2025

So glad we did this

So glad we did this. Getting money back each time is great. Well worth the monthly fee for our little pooch

Insurer: MetLife

By: customer

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