Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Never use this insurance company you…
Never use this insurance company you will regret it very much, this company wants to control you completely through the app, whether you are a driver or a passenger they evaluate your driving, they can stop your insurance at any time without explaining the reason. I have been waiting on the phone for 2 hours to talk what happened? When I opened the app my insurance increased from 300 to 500 dollars, I don't understand at all, no violations or anything that could raise the insurance. They just stopped all the last payments, They are just liars.
Insurer: Sonnet
By: Star Line
Wonderful expedient experience and reimbursement
I’ve had embrace pet insurance for many years now and my 10 year seven month old golden Shepherd was diagnosed with congestive heart failure an arrhythmia. Embrace has been wonderful about reimbursing me for all the medicines and Cardiology appointments.
Insurer: Embrace
By: Loretta Lighthart
I had a very time sensitive requirement…
I had a very time sensitive requirement that needed to be changed on my insurance policy. I had been on hold when I called in for over 40 minutes. I hung up and called back as a potential new client looking for a quote and the gentleman who answered the phone immediately helped me resolve all my issues. He guided me through step-by-step and I was very satisfied
Insurer: Sonnet
By: Lillian Turakovic
Downgrading policies - BOOO
While I expect premiums to increase as our pets age, I did NOT expect HP to unilaterally change the fundamentals of our policy. When our pets were young, we chose 90% coverage w/ $100 deductible - which was a great decision in retrospect as some of our pets have developed chronic conditions that HP has historically paid without issue. Our annual renewal just came in however, and HP have unilaterally decided to change our coverage to 70% w/ $500 deductible, stating they no longer offer the previous coverage - despite the statement on their page "Coverage with your Healthy Paws plan is continuous unless canceled. The Healthy Paws plan will not drop your pet or decrease coverage due to age or claims". Now that we have pre-existing conditions, changing providers is not a realistic option - so we're stuck with however HP decides to downgrade their coverage. I'd highly recommend looking elsewhere!
Insurer: Healthy Paws
By: KarmIT
I received the reimbursement that I…
I received the reimbursement that I expected. I just forwarded the invoices on to MetLife and they took care of me within a week or so.
Insurer: MetLife
By: Chris R
General opinion about the service
I'm having a really good experience every time I use the insurance for my dogs. Specially with one.
Insurer: MetLife
By: Cynthia
Quick turnaround on claim submission
MetLife reimburse my claim very quickly
Insurer: MetLife
By: ELR
Easy app to put in claims
Easy app to put in claims. They are quick to review and respond. It has been a great experience
Insurer: MetLife
By: BrendaDillian