Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified January 28, 2024

Great help with dental bills

Appreciate the way Trupanion has handled the claims for our cat's dental bills. Extractions are not easy for any of us to deal with, but this company helped make it easier to juggle costs in a timely fashion. When a question came up, staff was there to help in a knowledgeable and courteous fashion.

Insurer: Trupanion

Veterinarian: Kyle Animal Hospital

By: Patricia

Useful
January 27, 2024

Ms.

I have been so happy with Met Life. It's easy to submit a claim and it is processed quickly. The emails from them explain the payment and how the claim was processed. I got this insurance when I adopted a 13 year old kitty from the shelter in March 2020. She developed a lot of issues and needed daily medications. I just had to put her to sleep the 2nd of January. A very sad day. I received a beautiful card from Met Life. They are very caring staff. I can't say enough good things about them.

Insurer: MetLife

Veterinarian: BVH Bonita Vet Hospital

By: JUDI

Useful
Verified January 27, 2024

Trupanion Great

I have been paying my insurance premium for the 10 years that I have had my 2 cats and submitted my first claim for the current medical condition Oct 2023. At the time customer service could not have been more helpful in leading me through the submission process and responsive to all of my questions. All aspects of my claim were handled in a very timely manner. For a recent repeat of the same medical condition I submitted my claim immediately and within 24 hrs it was approved and settled with a detailed claim summary. Cannot ask for more service than that!!!

Insurer: Trupanion

By: Margaret

Useful
January 27, 2024

Fast and accurate claim process

Our baby was diagnose with cancer, with treatments he is doing wonderful. Treatments are costly, I was so glad I had subscribed a health policy. I thougt it would take some time to receive my reimbursements. They were processed quickly. I sent the diagnosis with my first claim. They had all the info and all my claims are processed within a week.

Insurer: Pets Plus Us

Veterinarian: Centre veterinaire Daubigny - Québec

By: Nathalie

Useful
January 26, 2024

Fantastic Pet Insurance

I can't say enough good things about Healthy Paws! The claims process is incredibly easy, the turnaround time is extremely fast and they are great about covering your pet. We had Healthy Paws with our first Golden Retriever and they were a life saver in terms of vets bills as they got older (she lived to be almost 15). We have them again with our Golden Retriever puppy, who unfortunately has had tummy troubles and hurt her paw. They have been terrific again.

Insurer: Healthy Paws

By: Eve

Useful
January 25, 2024

It is helpful..... i think

I have a wellness plan along with illness and injury coverage. So I am supposed to be reimbursed for 90% of illness and injury after deductible and 100% up to an amount I picked at the beginning of the policy. I have been to two vet visits for ear infections and one different location vet visit for worms. I have sent in all the detailed receipts I received from vet offices but the insurance company has asked for more information all 3 times and says they have reached out to the vet offices but the vet offices do not respond back. So essentially I haven't been reimbursed for anything other than wellness & prevention. I should probably check into other companies.

Insurer: Pets Best

By: Kali

Useful
January 25, 2024

Best Service

I was so relieved and impressed with petsplusus insurance. I have had it for about 7 years and luckily have not had to use it much. The staff are always considerate and helpful. My reimbursement was done quickly and accurately. Thank you

Insurer: Pets Plus Us

By: Michelle

Useful
January 25, 2024

Totally worth the small monthly fee.

Great company. Super fast turn around time for reimbursement. Fantastic customer service. Was a lifesaver the first few months of our “I love to eat socks” bernedoodle. And the one time only annual deductible is a great benefit.

Insurer: Healthy Paws

By: Rachel

Useful
January 25, 2024

Pets plus US review

I was nervous as they kept asking for more and more documents at first and it was stressing me out as I was already worried about my dog. But pets plus came through and they paid out the expensive surgery my dog had to have. I am very appreciative and glad I have insurance for my older dog. Do your research but definitely get pet insurance as it’s helped when anything goes wrong with my dog. Thank you pets plus

Insurer: Pets Plus Us

Veterinarian: Winderemere Vet Clinic

By: Jodie

Useful
January 25, 2024

So glad I have PetsPlusUs

My sweet dog ate raisins and we rushed to the after hour clinic right away. So glad we have pet insurance to cover the big portion of the bill. That made us feel so much better.

Insurer: Pets Plus Us

Veterinarian: Campus Estate

By: Jasmine

Useful

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