Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claims are always done in a timely…
Claims are always done in a timely manner.
Insurer: MetLife
By: elaine worthey
Ridiculous Reimbursement Turn Around
It is ridiculous that I have to wait 4 - 5 weeks for a claim reimbursement.
Insurer: Spot
By: Loida Ferrer
I put my claim in and within by 72…
I put my claim in and within by 72 hours I had money in my account. The whole process was so easy
Insurer: Spot
By: customer
the reimbursement rate is a joke
the reimbursement rate is a joke. We are paying nearly $300/month or two dogs. and we are getting nothing. we are looking elsewhere. also the new 9.5% increase is a slap in our face when you keep denying our claims.
Insurer: Spot
By: Kenneth
Go with the best!
I’ve been with several pet insurance companies & Spot is the best. They have not refused one claim, either applying them to my deductible or reimbursing me. They are very affordable.
Insurer: Spot
By: Rebecca Starita
FANTASTIC INSURANCE
Wow, during a very scary and unsure time SPOT Insurance came thru and made things feel better. Our love of our life and family therapist, HONEYGIRL, (6& 1/2 yr old goldendoodle) Had to have leg surgery and within a 2 week time period we were reimbursed the 90% of a $4900.00 bill. Thank you ever so much for being true ! I also talked with a service rep. To be sure my claim was submitted correctly and the rep was so very kind and helpful ♡
Insurer: Spot
By: Bridget Cook
Fast, prompt claim service!
Even though I submitted the claim over the Thanksgiving holiday weekend as soon as they returned to work the claim was processed so quickly! Remember, your claims will vary depending on what you selected to be covered but the main thing is that you have peace of mind when your pet NEEDS a medical procedure and you don't have to stress out about the costs.
Insurer: Pumpkin
By: Floyd
Solid recommendation
Customer service has been great when we've needed them, response times to claims submissions have been fast, and the coverage has been good for our dogs!
Insurer: Fetch
By: Mary
Had a claim processed thru them…
Had a claim processed thru them recently and everything went smoothly. But I needed to stop the original payment and have it reissued. Called customer service and they handled everything perfectly.
Insurer: Spot
By: Bill Cook
They have never given me any difficulty…
They have never given me any difficulty when submitting a claim. Their payment is prompt and clearly explained.
Insurer: Spot
By: LINDA REAGAN