Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


December 27, 2025

Speedy response to filed claims!

Speedy response to filed claims!

Insurer: MetLife

By: Carol Aulick

December 27, 2025

Thank you for taking care of a…

Thank you for taking care of a stressful situation so quickly and easily. What a difference direct billing makes. So grateful that I signed up with Trupanion.

Insurer: Trupanion

By: Beatrix Mohsenin

December 27, 2025

Highly Recommend for Pet Parents

I've had Healthy Paws for 9 years with my pup, and it has been a lifesaver on so many occasions. We've had our fair share of issues - GI issues, foreign object removal, chronic UTI, and other random sicknesses. It has saved me thousands of dollars and provided complete peace of mind whenever issues arise (and they will!). Healthy Paws is super responsive and reimburses very quickly. I highly recommend Healthy Paws to anyone considering adding a furry friend to their family.

Insurer: Healthy Paws

By: Sarah Hampton

December 27, 2025

False advertising

The company sells itself on paying 90% after the deductible and this is just false, lots of things that are exempt… false advertising and the premiums are way too much for these types of shenanigans

Insurer: Trupanion

By: Unhappy customer

December 27, 2025

Easy to file a claim

Easy to file a claim

Insurer: Fetch

By: Rhonda Fuller

December 27, 2025

Unexpected tooth need pulled which as…

Unexpected tooth need pulled which as usual comes at a bad time of year ( never a good time anyway) and costly. Pumpkin paid within days of sending claim. We knew the evening of filing claim what was going to be paid.

Insurer: Pumpkin

By: Lu Ann

December 27, 2025

Every claim denied after paying for top tier plan

DO NOT use Pets Best for your pet. They have denied every single claim we’ve submitted over the past three years and we are paying for the highest coverage. Complete waste of money and horrible support. I can’t even cancel my policy without speaking to them on the phone, but no one answers after sitting on hold for hours.

Insurer: Pets Best

By: Martha

Useful
December 27, 2025

A godsend to have

I am so thankful to have coverage on my fur babies for the unexpected events. Nobody wants these things to happen but when they do they can be completely devastating not only financially but emotionally. It helps to know at least one side is covered for those events.

Useful
December 27, 2025

Claim was paid within one week!

I had a very expensive surgery for my dog that cost $2400. I submitted the claim the next day and my claim was paid before my dog had her 1-week post-op follow up appt. The process was easy and fast!

Insurer: MetLife

By: Sandra

December 27, 2025

Easy to upload documents

Easy to upload documents. Reimbursement processing is quick.

Insurer: MetLife

By: Maria Diaz

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