Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


Verified November 21, 2025

Easiest claim process available.

Easiest claim process available.

Insurer: MetLife

By: Brian Schuessler

Verified November 21, 2025

Easy claim process

Fetch was recommended to me by a friend. I have never had insurance on my pet before this and am so happy with their process. I submitted my claim with ease and within a few days Fetch had it processed and money back in my account. Customer service is excellent.

Insurer: Fetch

By: Cathy

Verified November 21, 2025

Ease in using the app

Ease in using the app. Submitting claims is clear, easy and understandable and the service and process time for claims is not long and drawn out.

Insurer: MetLife

By: Kay

Verified November 21, 2025

Great Coverage!

I filed my first claim and was reimbursed quicker than I thought I would. I was so glad I chose the preventative coverage. I received most of my money back. Great plan!

Insurer: MetLife

By: customer

Verified November 21, 2025

MetLife pet insurance makes it…difficult to make a claim!

MetLife pet insurance makes it extremely difficult to make even a legitimate claim. No matter what they ask for more information about the claim and then they give you a time limit. If you don’t provide extra information in a certain amount of days, your claim is refused..

Insurer: MetLife

By: customer

Verified November 21, 2025

I have used it twice so far

I have used it twice that I remember. The first time went well and this will be the second time I hope it works well too. Will keep updating

Insurer: MetLife

By: L. Anderson

Verified November 21, 2025

Easy to file claims

Easy to file claims

Insurer: MetLife

By: customer

Verified November 21, 2025

Best insurance ever

Best insurance ever. I havent had an issue since I subscribed. Its been 2 years and I always get the help needed, claims are answered within the timeframe provided

Insurer: MetLife

By: Keilymar Ramirez

November 21, 2025

Thanks for the help

We were faced a few months ago with a medical emergency with our Golden Retriever Olive, she had a difficult diagnosis with lots of testing and a specialty hospital. We had lots of travel as we are remote, including ferries and hotels. A very stressful time for us and Olive, we are months along now in our recovery and she is doing well and they are starting to taper off her meds due to her doing well. This is such great news she is feeling so much better from the care she is receiving. Pet Plus has been with us the whole way giving peace of mind and helping pay our bills. As a company they have totally held up their end of the contract in full. I wouldn't hesitate to do business again.

Insurer: Pets Plus Us

By: Todd

Useful
Verified November 21, 2025

They were true to their word of what…

They were true to their word of what they refunded to me according to to their agreement. Once all the paperwork was submitted they paid quickly

Insurer: Spot

By: DJ

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