Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet's Best makes claims easy
We recently took one of our cats in for a spay, when she got there they told us she would need to have all of her teeth removed because she had stomatitis and was in pain and would continue to be in pain until they were removed. We had no choice but to pay almost $1,000 when we were only expecting a couple hundred. Thankfully we were able to recoup a good portion of that thanks to Pet's Best. I was able to upload my documents from my phone and they handled the rest. My kitty's recovery was a bit hard on her, but thankfully the process to submit claims through Pet's Best was not. We received our reimbursement in about a week after we were notified our claim was approved. All in all, great experience.
Insurer: Pets Best
By: Ysa
Trupanion denies most claims and is not worth the monthly payment
This company has multiple minimum $500 expense amounts you must reach for any pay out and they deny almost everything that is claimed. We had a $3900 bill for an injested plastic piece that needed multiple scans and were only paid out $800. When I called to cancel, they tried to blame my frustrations on having such a high deductible (only $350).
Insurer: Trupanion Canada
By: Kaas
I Strongly Advise Against Spot Pet Insurance
Unfortunately, my experience with Spot Insurance was deeply disappointing. After insuring my cats, Gwendolyn and Wessley, and submitting multiple claims for each, all were denied with explanations that felt dismissive and inconsistent. Despite my appeal and supporting documentation, their resolution process felt more like a formality than a genuine review. Customer service was polite but ultimately unhelpful, and the outcome left me with little trust in the company's integrity. I’ve since canceled my policy and will not be insuring any of my pets with Spot again. I strongly recommend looking elsewhere for pet insurance that’s fair, transparent, and dependable.
Insurer: Spot
By: Kim
Pets best is the BEST
Pets best is, without a doubt, the best pet insurance on the market. Easy claims, fast reimbursement, such an incredible experience for my big guy! I have recommended my vet to recommend them to their customers!
Ms
My dog is diabetic and must wear a Libre 2 plus monitoring disc for her glucose readings. She must also eat a special dog food for diabetics to control her glucose spikes. Pets best denies both of these as part of the treatment and will not help cover the cost
Insurer: Pets Best
By: Alicia
THE BEST
Our Haley tore her ACL and had to have surgery. Pets Best was absolutely wonderful in helping us get thru this. The ease of filling the claim and the quick response helped us so much in a time we needed it the most. Thank You Pet's Best
Insurer: Pets Best
By: Randy
Claim
I was very happy with how my claim was handled and how quick it was settled.
Insurer: MetLife
By: Alice
Cat dental procedure
I needed to have dental work done on my cat, and I was concerned about how much would be covered and what I would be responsible for. I filed my claim. It took longer than I had expected for the claim to be thoroughly reviewed, but PetsBest stayed in touch and kept me updated throughout the process. In the end, my claim qualified for reimbursement and was promptly paid out. I was very happy. I am so thrilled that I have pet insurance and I love Pest Best. I know my cat is in good hands.
Smooth and fair claim
"Our claim went very smooth and all items advertised as being covered were actually covered once the claim was filed."