Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified December 09, 2025

Quick response times on all claims.

Quick response times on all claims.

Insurer: Pumpkin

By: Donna

December 09, 2025

Horrible i sign up with this insurance…

Horrible i sign up with this insurance 6 months ago i paid they misleading me about claim My dog had allergies and they give him medication it’s expensive i send the invoice won’t cover it just imagine $93.00 dollars they won’t pay what happen if surgery horrible customer service before you buy the policy you hear all good after they don’t know you don’t buy anything from this company

Insurer: Spot

By: zine Bentoudja

Verified December 09, 2025

Wonderful experience and support

Wonderful experience. Very serious middle of the night Thanksgiving eve Emergency Vet hospital vist and significant bill. Luckily, our dog recovered and is now fine. Healthy Paws made the claim process easy and very quick to reimburse us according to the policy we have. People think about medical coverage, they also ought to think likewise about pet health insurance. Healthy Paws is highly recommended.

Insurer: Healthy Paws

By: DrewN

Verified December 09, 2025

The provision of detailed information…

The provision of detailed information as to what the pet insurance does/does not cover; logistics of the payment/reimbursement process, deductible, and partners for medical prescription discounts. Ability to ask questions and have issues patiently explained.

Insurer: Nationwide

By: Valarie Ifill

Verified December 09, 2025

My claim was denied because you…

My claim was denied because you considered a took fracture intentional and not accidental. Makes no sense at all.

Insurer: Healthy Paws

By: KW

Verified December 09, 2025

MetLife Pet Insurance has been Excellent!

MetLife Pet Insurance has been absolutely amazing in helping to handle my pets care. They are quick to respond and the app offers a lot of useful features. They are detailed in their responses and they keep you up to date every step of the way. Their customer service has been great as well.

Insurer: MetLife

By: Thomas L.

December 09, 2025

Pets Best is a VERY GOOD insurance for…

Pets Best is a VERY GOOD insurance for pets. It was highly recommended by my Vet and have had great experiences with them. Fast accurate claims.

Insurer: Pets Best

By: Texas Dow Employee Credit Unio

Verified December 09, 2025

I covered my 2 cats with healthy paws…

I covered my 2 cats with healthy paws when I first got them as kittens. Healthy Paws has always paid claims quickly and fairly. I’ve never had to fight them on anything. I dont know what I’d do without this coverage. It has been life saving or I should say kitty saving.

Insurer: Healthy Paws

By: Robin Gerber

Verified December 08, 2025

My heart broke… but fortunately we had insurance

My heart broke when a large dog attacked my service dog. The long recovery process has been challenging for all of us. The owner's dog never offered to help pay for the medical bills. Pumpkin Insurance never hesitated to pay out their share of my invoices, and therefore, with all the life-changing issues with KAZ’s health, at least I don’t have to stress over paying 100% of the medical bills. We are still in recovery mode, and it is still tricky, but now with PT, I hope my service dog can return to taking care of me.

Insurer: Pumpkin

By: Melanie Whaley

Verified December 08, 2025

Best pet insurance with the complete coverage

The rate is very reasonable for the whole coverage for my dog which includes wellness. The claims are easy to file with the MetLife app and reimbursement is quick.

Insurer: MetLife

By: Kyong

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