Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


September 10, 2025

So far they have en awesome

So far they have en awesome. I had two emergency claims for my pup and i they were both covered. They provide excellent communication throughout the processing time. I would highly recommend'

Insurer: Pets Best

By: Ellen Frasier

September 10, 2025

Great price, great customer service and coverage!

Great price, customer service and coverage. There’s nothing not to like.

Insurer: Fetch

By: Chris Peacock

September 10, 2025

Easy to file and quick!

Easy to file and quick!

Insurer: Embrace

By: Philip Lambdin

September 10, 2025

I find it useless as a insurance..its…

I find it useless as a insurance..its nothing like health insurance. If you dog is a diabetic and needs meds or god know surgery because a kidney is falling ect you won't cover it because its a previous condition do to diabetes.. That is just a example..I will be canceling and putting the 200 dollars a month in a saving for my babies.. I get not covering medication but if a surgery comes up for said condition you won't cover is crazy..said condition caused cancer in let's say a yr nope its said condition related.. Waste of money..

Insurer: Pumpkin

By: John Vogt-Dean

September 10, 2025

Mass removal claim

I submitted a claim which was based on different services. Pets Best really analyzed the claim and approved payment for the part I had coverage for. They explained each of their response. The process was not fast but I was satisfied with the result.

Insurer: Pets Best

Veterinarian: Animal Health Group on the Boulevard

By: Marlene

Useful
September 10, 2025

Ease of filing a claim and attaching…

Ease of filing a claim and attaching the invoice.

Insurer: Embrace

By: Joyce Lee

Verified September 10, 2025

Claims processed very quickly

Claims processed very quickly

Insurer: Pumpkin

By: Dale

Verified September 10, 2025

app needs help for registering multiple pets

I set up both of my dogs for coverage, then went to the online app prompt as required. I completed the information for my puppy, and when I tried to also add the info for my other dog, it would not allow it. I tried to follow the "simple" instructions, but it took me back to the additional pet quote. I don't need a quote for a dog that you are already insuring@!@! And it is asking for me to call during work hours to complete this task. Sorry, I work during that time and cannot get to a phone to jump through another hoop.

Insurer: Prudent Pet

By: abredyyahoo.com

Verified September 10, 2025

Quick claim turnaround

I can’t believe how quickly Pumpkin handles claims. When my dog was diagnosed with Cushing’s Disease it meant regular bills for bloodwork and medication, and you have taken care of all of my claims within 24 hours of my making them. That is remarkable! I will absolutely be recommending Pumpkin to everyone I know. You are a little more expensive than some, but it is absolutely worth it given the claims service you provide. Thank you. You have been a Godsend for us and our precious Oy.

Insurer: Pumpkin

By: Sidney

September 10, 2025

Beware

I found out today that if your animal has an issue that requires more than 1 visit, each visit will be its own claim. So..if you have a $250 deductible, and you have each visit is under $250, than nothing is covered. Each individual visit needs to be over that for anything to be covered, even if its the same issue! So this insurance has yet to cover anything for my animals.

Insurer: Embrace

By: carolyn mcguire

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