Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


December 21, 2025

Insurance Scam

I have this insurance for some time. However, they will refuse to cover any legitimate expense under all kinds of excuses - need this and that. Do not buy this insurance it is a fraud, and the reviews are fake. I will cancel mine after my over $400 from the Vet charge for a sick 2-year-old Shih Tzu was denied. Will try Chewy who is our vendor for all pet supplies.

Insurer: Fetch

By: Arun Puri

December 21, 2025

Because ones like Rochelle makes Nationwide much better!

Because ones like Rochelle makes Nationwide Pet Insurance good, could be excellent, but their reimbursements could be better, compared to some of the others, I've noticed, unless I'm not knowing why they don't pay out like the other that I dropped sometime in July 2025,but I have always been with what used to be Veterinary Pet Insurance since 1991, or 1992, as they changed their name to Nationwide, being an Insurance company for homes, automobiles, and I believe almost everything else, which I believe may lessen the overall impact of how satisfied with whatever claims we may make as there's probably around 12 to 15 Pet Insurance Companies out there, unlike during the 90s when there was just one, called VPI, as I've been with Veterinary Pet Insurance more than 30 plus years, and I hope that makes a difference! Ones like Rochelle are excellent with their politeness, as not all are like Rochelle. But I hope to finish this review later because Brandy always suffers, and we're both way past our senior years! She needs excitement despite her age, and her lameness with walking, and she's not overweight at all..!

Insurer: Nationwide

By: Gary Rokuta

Verified December 21, 2025

Fast service.

Fast service.

Insurer: Fetch

By: Gerard

Verified December 21, 2025

Always very prompt in claim…

Always very prompt in claim reimbursement

Insurer: MetLife

By: Gary Greco

Verified December 21, 2025

Quick claim processing and quick to…

Quick claim processing and quick to answer if I have any questions!

Insurer: Spot

By: Mariel Siemers

Verified December 21, 2025

It’s very easy to go online and submit…

It’s very easy to go online and submit your claims and if you need extra help you can just call.

Insurer: MetLife

By: customer

Verified December 21, 2025

So far this is one of the best animal…

So far this is one of the best animal insurance for accident and illness because they pay full price 90% you only have $250 deductible on other stuff but when it comes to stuff that's very urgent they pay 90% of it so I appreciate them for helping my dog walk again.

Insurer: Spot

By: Peter Lugo

Verified December 21, 2025

Ai based claim reviews make life harder

I consistently have to follow up after every single claim that I place because their AI based automatic review takes 3 days and then incorrectly flags things about 9 out of 10 times. This adds between 15 minutes to an hour to every claim that I have to submit so far. Additionally, there is no way on the website to submit a a request for additional review or dispute, you have to call in doing business hours. And if your work schedule is flexible, this works out okay I guess, but it's not ideal.

Insurer: MetLife

By: customer

December 21, 2025

This company is very bad

This company is very bad, I had my dogs insured with them since they was baby after 10 years they canceled the apólice, when my dogs really need them , they canceled my plans. Don’t get them , do not worth it

Insurer: Nationwide

By: sonia figueiredo

Verified December 21, 2025

They are always very helpful and my…

They are always very helpful and my policy is clear cut, so is filing out claims !

Insurer: MetLife

By: customer

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