Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
62,907 total
Other Categories
Been using MetLife for 2 yrs
Been using MetLife for 2 yrs. Great experience with my coverage
Insurer: MetLife
By: David E
Loyal Customer no more
I have been a loyal customer of Spot since 2021, but after my most recent renewal in November, they have shown their true, heartless colors. My dog, Lady, deserved better than the "convenience" email I received from this company. They are masters of the bait-and-switch. They moved the goalposts from a general Accidental Death claim to insisting she must have been hit by a car to qualify. When that didn't work, they pivoted to the classic "pre-existing condition" excuse to avoid paying out. To take my money for years and then deny my claim right after a renewal is disgusting. But the ultimate insult was receiving their cold denial signed off with "Happy Pet Parenting." There is nothing "happy" about how they treat grieving owners and the pets they are supposed to protect. They don’t care about Lady, and they don’t care about the people who pay their premiums. After four years, I’ve learned that their "coverage" is just a facade. Save your money and your heart—go elsewhere.
Insurer: Spot
By: Rachael McPherson
This insurance is worth every penny
This insurance is worth every penny. Very quick at processing claims. Super easy app and very easy to make a claim. Cannot recommend enough!!
Insurer: MetLife
By: Tina Ryan
Yearly check up
My cat went in for his yearly exam and they covered some of the bill which around Christmas time is a blessing because it went right back to him and our other cat (yet to be added just rescued) for Christmas presents.
Insurer: Pets Best
By: HILARY
Really came in handy!
So, so glad I got Spot pet insurance after my dog had an issue with her eye. The visits and appointments really added up and I'm so thankful to get reimbursed for some of the expense. The claim process was easy and the deposit came quickly. Thanks Spot!
Insurer: Spot
By: Lee Jones
Claim process is fast and my claim was…
Claim process is fast and my claim was approved quickly.
Insurer: MetLife
By: Griselda Amador
Very fast turnaround!
Very fast turnaround!
Insurer: Pumpkin
By: DONNA M CAPONIGRO
Very simple to use and quick to respond!
Very simple process when submitting claims, reimbursed very quickly too!
Insurer: MetLife
By: Kelly
Prompt processing of claims
Prompt processing of claims
Insurer: MetLife
By: customer
When I submit my claims it they respond within 24 hours
When I submit my claims they respond within 24 hours or less. Very impressed and the payment comes within 24 hours to my account.
Insurer: MetLife
By: Celeste