Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
62,907 total
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Best service
Best service! I will recommend to friends. Fast reimbursement. Excellent customer service. Willingness to help customers who have questions.
Insurer: MetLife
By: customer
The process for submission and…
The process for submission and reimbursement of covered expenses is very efficient.
Insurer: MetLife
By: Steve
The peace of mind…
The peace of mind that comes with having this insurance is wonderful! We've had a few claims, and they have been handled in a timely manner. I am glad we decided to get the cats insured with MetLife.
Insurer: MetLife
By: Shannon
Incredibly efficient claim review time
Incredibly efficient claim review time. Submitted my extensive claim Monday 12/22 and received the reimbursement by 12/26/25 EVEN WITH THE HOLIDAYS! I've been with metlife for 2 years now and I don't have a single complaint.
Insurer: MetLife
By: Francheska
Excellent Mobile App!
MetLife pet insurance is very easy to use and effective! After I take my dog to the vet, I take a photo of the receipt from the vet and upload it to the mobile app. Once it is reviewed by one of the associates I get my claim payment in a few days. It is as easy as that! A very straight forward process, cannot recommend them enough!
Insurer: MetLife
By: Allen
should cover physical exam
should cover physical exam
Insurer: Nationwide
By: customer
Quick once you get all records to them.
Quick once you get all records to them.
Insurer: MetLife
By: customer
Easy and straight forward process!
Very easy to start a claim and upload any needed documents. Quick turnaround.
Insurer: MetLife
By: G. Niles
The ease and efficiency of making claims
The ease and efficiency of making claims. The speed in which they are handled and the checks received.
Insurer: MetLife
By: Tina
Use the app
The app made it easy to file a claim and payment options made a quick refund. Customer service was quick in responding to the question I had.
Insurer: MetLife
By: Gail B