Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified December 30, 2025

First time I ever had Kitty Health insurance!

First time I ever had kitty insurance, and would recommend HIGHLY! Used my policy once in 9 years, then kitty had a a major emergency. Do your homework, I did. Compare coverage, limits/caps, deductibles, etc. Healthy Paws covered an unexpected medical crisis and allowed me to get the best care and a treatment plan that I could afford. Reimbursement was prompt, and easier to do than it used to be, downloaded snapshots and emailed right in. Direct deposit payouts. No fax, snail mail, etc, but you can submit claims that way.

Insurer: Healthy Paws

By: Val G.

Verified December 30, 2025

The response time on providing feedback…

The response time on providing feedback and being reimbursed were incredibly fast.

Insurer: Pumpkin

By: Susan L. Naples

Verified December 29, 2025

Metlife is easy to use

Metlife is easy to use. Easy to submit claims, which get reviewed fast and payments out within a week.

Insurer: MetLife

By: customer

Verified December 29, 2025

As always the reimbursement was prompt…

As always the reimbursement was prompt and accurate. Couldn’t recommend them More

Insurer: Fetch

By: CJS

Verified December 29, 2025

Jeremy was very knowledgeable

Jeremy was very knowledgeable , friendly, and explained my coverage very well

Insurer: Nationwide

By: Jean

December 29, 2025

Pets Best is TERRIBLE!

Pets Best is good at taking your money and denying claims! Why pay premium for your furry baby when you have zero peace of mind with this insurance carrier. Shame on them!

Insurer: Pets Best

By: Maria

Useful
Verified December 29, 2025

Metlife doubled my pet's insurance…

Metlife doubled my pet's insurance monthly premium from $74 to $134 without my knowledge. This is too high for our monthly budget. On another note, claim processing is fast and mostly done online.

Insurer: MetLife

By: SAMWISE GANGEE

Verified December 29, 2025

Overly General Review of Medical History

Reviews of medical history are overly general and appear to be designed to exclude coverage for possible future claims in a broad fashion. The user should ensure that specificity is requested of the claims adjuster completing the review to ensure accuracy. Claims are paid quickly though, so I'll give a second star.

Insurer: Embrace

By: Brandon Abbinante

Verified December 29, 2025

The pet insurance company you want.

Clarity on what is covered at sign up that they have fully honored, never a question on a claim, in my three years with them. The app is incredibly easy to use and filing a claim is easier than taking a selfie. Payment is deposited in my account within a week. This is the pet insurance you want...full stop.

Insurer: MetLife

By: Andy

Verified December 29, 2025

The peace of mind is priceless.

I have had trupanion ins on my older pup since he was 8 wks... and gladly haven't had to use it. So when I got my new pup, I immediately enrolled him too. Well, sadly, he broke his leg when he was only 10 wks old!! The integration between the vet and trupanion is a smooth as butter! The peace of mind is priceless.

Insurer: Trupanion

By: Kelly

Compare top pet insurance providers plans.