Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I find it unacceptable in this day...
I find it unacceptable in this day and age that it can take several business days to check if a fax was received and have it assigned to my claim.
Insurer: AKC
By: Erik
Easy process for filing and quick reimbursements
Most of her bigger issues have been covered and it has definitely been worth it since my dog continues having new health problems. I just wish they covered her stomach issues which she has had since age 2 and skin issues also. Anything related to those issues is not covered since she had some issues with those two things before I purchased insurance. The deductible is very reasonable and covering at 80% is great! This year alone she has been hospitalized for pancreatitis, immune mediated thrombolytic, and had surgery to remove her spleen due to tumors on it. She also sees an eye specialist for her cataracts twice a year. I just wish I had purchased this policy when I first got her! Schnauzers tend to have many health problems!
Insurer: Embrace
By: Laura
Excellent insurance, excellent customer service
Embrace provided excellent coverage when we needed it for a serious autoimmune disease and hospitalization. Claims processing was prompt and easy.
Insurer: Embrace
By: Beverly
I have been paying a lot of money ...
I have been paying a lot of money and every year it has gone up. Always have to provide more information to have it reimbursed. Nit picking everything.
Insurer: AKC
By: Rick
bogus
Made determination for a skin lesion and refusal to cover the surgery prior to EVEN receiving the diagnosis of the excised lesion as it was sent to CSU for pathology report which takes 7 days, even refused to pay on appeal "calling it a lesion(means nothing) and not the confirmed diagnosis of pyroderma which my dog has had for some time, BOGUS, will cancel my Ins after paying FOR 7 YEARS,
Insurer: Trupanion
By: Bruce
Gracious staff
Staff are gracious and concerned each time we call. Coverage has been adequate and fair. We have been very happy with our decision to be part of the Trupanion family.
Insurer: Trupanion
By: Maria
Extremely understanding.
My almost 12 year old dog died the night before. Youssef was extremely understanding and comforting during this difficult time for me. He took time to answer my questions about claims I still needed to file and what the process of cancelling would be now that my baby girl is gone. Thank you so much!
Insurer: Trupanion
By: Megan
Happy with coverage
Trupanion provided coverage for two of my pets (both are now passed away). I am happy with the coverage and service I received from Trupanion and will likely use Trupanion again in the future for new pets.
Insurer: Trupanion
By: Leslie
holistic care
Pet insurance is the best thing for a healthy life of a beloved pet. Love the fact that I can take my pets to a holistic vet and Chinese herbs and alternative treatments are covered. My pets are doing very well with the holistic vet...thank God.
Insurer: Trupanion
By: Cynthia
Great Product.
Have had insurance for two years. Had a claim when just a little pup. Was handled well. We enjoy the peace of mind of having financial protection against major pet bills. Great product at a reasonable price.
Insurer: PetPartners
By: Forrest