Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 15, 2026

Never had a problem with any claims…

Never had a problem with any claims since I’ve been with them. Claims are always processed quickly.

Insurer: ASPCA

By: Dolores Musumeci

Verified February 15, 2026

Thank you

Thank you. The process was very easy.

Insurer: Spot

By: Ken Pruett

February 15, 2026

So far so good

So far so good, only had them for a couple of months. First claim was smooth and complete in the time frame they said. It was approved with no fuss.

Insurer: Embrace

By: Paul

February 15, 2026

Very pleased with how quickly they've processed my claims....

They have recently shown much improvement in processing claims very quickly--very much appreciated--and the reimbursed money is put into my designated checking account within a couple of days.

Insurer: Pets Best

By: JGV

Verified February 15, 2026

Why would you have to have the vets…

Why would you have to have the vets notes. If you have a legit bill that was paid. That seems to people that you don’t want to pay. Why do you deny some things? If th pet is ill and it’s not preexisting then you should pay.

Insurer: MetLife

By: customer

Verified February 15, 2026

Very easy to file claims

Very easy to file claims. Good coverage

Insurer: MetLife

By: Ivan

Verified February 15, 2026

I will never be without this coverage for my pets.

I have a number of pets with Trupanion coverage. Recently one of my kittens developed a serious infection and had to be hospitalized. Trupanion was wonderful in approving his coverage in a timely and efficient way. Folks I have spoken to there have always been pleasant and informative.

Insurer: Trupanion

By: Laura

Verified February 15, 2026

Very user friendly website for…

Very user friendly website for submitting charges and prompt payment.

Insurer: MetLife

By: Mary Jo Lindholm

Verified February 15, 2026

No problems yet

No problems yet. Coverage is good.

Insurer: MetLife

By: Inv

Verified February 15, 2026

Very timely claims processing and easy…

Very timely claims processing and easy to use website.

Insurer: Pumpkin

By: Jennifer

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